Hannah Wagner
@hannahwagner
Inclusive design consultant specializing in user experience and accessibility.
ZimbabweWhat I'm looking for
I am an experienced design consultant with a strong focus on inclusive and accessible user experiences. My journey has led me to lead teams in creating scalable solutions that prioritize empathy and systems thinking. Currently, I work as an Inclusive Design Total Experience Design Consultant, where I have successfully implemented accessibility strategies for government-facing products, achieving Section 508 compliance through structured audits and testing.
Throughout my career, I have developed and executed comprehensive workflows and training resources that empower cross-functional teams with the knowledge needed to foster a culture of inclusion. My work with organizations like the Centers for Medicare and Medicaid Services and the Social Security Administration has resulted in significant improvements in user satisfaction and service delivery. I am passionate about mentoring others and sharing my expertise to elevate the accessibility maturity of organizations.
Experience
Work history, roles, and key accomplishments
LMTotal Experience Design Consultant
LMI
Jan 2025 - Present (5 months)
Led accessibility strategy and remediation for a government-facing genAI product, achieving Section 508 compliance. Developed and implemented scalable workflows, tools, and role-specific guidance to elevate accessibility maturity to a repeatable, long-term process. Delivered internal workshops, training resources, and hands-on coaching to equip cross-functional teams with accessibility knowledge,
Design Systems Designer, Accessibility SME
General Motors
Jun 2023 - Present (2 years)
Migrated and enhanced design guidelines for the next-gen Design System, improving consistency and usability. Designed high-fidelity Figma prototypes to demonstrate the functionality and interaction of the 36+ Design System components. Ensured all components adhered to our accessibility standards, proactively addressing compliance issues before release.
In-Vehicle Digital Accessibility & Inclusive Design Lead
General Motors
Sep 2021 - Present (3 years 9 months)
Pioneered the integration of digital accessibility into vehicle interfaces, successfully advocating for and establishing this role. Developed 46 automotive-specific accessibility standards based on WCAG 2.2, 12 design principles, and annotation processes for the In-Vehicle UX team. Led the innovation of accessible-by-design vehicle features, securing three patents for inclusive designs.
UX Product Designer, Driver Assistance
General Motors
Sep 2018 - Present (6 years 9 months)
Led the complete redesign of the Auto Park Assist user interface, significantly improving usability, engagement, and driver confidence. Served as the key designer for Auto Park Assist and Camera features, ensuring intuitive and seamless user experiences. Partnered with UX Research to translate user insights into actionable design improvements, enhancing usability and user satisfaction.
Senior Art Director
GTB
May 2013 - Present (12 years 1 month)
Led and directed 6+ high-profile photo and video shoots for major vehicle announcements, with content featured prominently on Ford.com, enhancing brand visibility. Managed and directed third-party vendors in the post-production process for both new and carryover vehicles across all Ford and Lincoln vehicle segments, ensuring top-tier quality and consistency. Designed and developed content and layo
Education
Degrees, certifications, and relevant coursework
University of Michigan (edX)
Micro Masters, UX Research & Design
Completed a Micro Masters program focusing on UX Research and Design through the University of Michigan's online platform (edX). This program enhanced skills in user experience methodologies and design principles.
GUGrand Valley State University
BFA, Art & Design
Earned a Bachelor of Fine Arts in Art & Design, developing a strong foundation in artistic principles and design methodologies. This degree provided comprehensive training in various art and design disciplines.
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