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Hannah BrooksHB
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Hannah Brooks

@hannahbrooks

Executive design leader building scalable design systems and user-centered experiences that drive business impact.

United States
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What I'm looking for

I’m looking to lead end-to-end product design strategy, modernize design systems, and partner with C-suite and engineering to deliver measurable user satisfaction and ROI through user research and design operations.

I’m a strategic design leader with 18 years of experience building and scaling high-performing design organizations while delivering measurable business impact. I specialize in establishing enterprise-level design systems, leading cross-functional teams of designers and researchers, and transforming design teams into strategic partners.

In my current role as Head of Product Design, I led end-to-end product design strategy from concept to launch, scaling design systems and user experience frameworks across multiple product verticals. I also built and managed a cross-functional design organization—recruiting top talent and implementing design processes that reduced product development cycles by 40% while improving user satisfaction.

Experience

Work history, roles, and key accomplishments

Mattress Firm logoMF

Senior Manager, User Experience Design

Apr 2021 - Feb 2022 (10 months)

Led and managed a team of senior designers through a complete e-commerce platform redesign, resulting in an 18% increase in online conversion rates and 22% improvement in user task completion. Directed design system development, scaled user research capabilities, and managed design team development.

Charles Schwab logoCS

Senior Manager, User Experience Design

Charles Schwab

Oct 2017 - Apr 2021 (3 years 6 months)

Designed user experiences for Schwab’s digital platform optimization serving 12M+ active clients with $4T+ in assets. Trained design thinking methodology across the organization through workshop facilitation.

RE

Senior UI Designer

Redbox

Senior UI Designer role at Redbox.

IA Collaborative logoIC

Interactive Designer

IA Collaborative

Interactive Designer role at IA Collaborative.

Tribal DDB logoTD

Art Director

Tribal DDB

Art Director role at Tribal DDB.

SA

UX Designer

Sapient

UX Designer role at Sapient.

GI

Designer

Grady Campbell Inc

Designer role at Grady Campbell Inc.

Education

Degrees, certifications, and relevant coursework

Northwestern University logoNU

Northwestern University

Master of Science in Communications, Communications

Earned a Master of Science in Communications from Northwestern University.

University of Illinois at Chicago logoUC

University of Illinois at Chicago

Bachelor's Degree in Graphic Design, Graphic Design

Earned a bachelor's degree in Graphic Design from the University of Illinois at Chicago.

Tech stack

Software and tools used professionally

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