At Aurigo Software Technology, I delivered and maintained technical documentation across 20+ DITA-OT projects for government and enterprise customers. I authored Online Help and PDF documentation, and created reusable content with DITA, Heretto, and Paligo.
I integrated Claude Pro and Microsoft Copilot into drafting and verification workflows, raising documentation throughput by 66%. I also contributed to WCAG and Section 508 accessibility initiatives and created e-learning and training content for Project ATP.

