Open to opportunities

Hamidou Ai

@hamidouai

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Experienced administrative and protocol professional specializing in executive support and events.

Egypt

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What I'm looking for

I seek a role providing high-level executive and protocol support with opportunities to manage VIP events, improve processes, and contribute to cross-cultural diplomatic operations.

I am an experienced administrative and protocol professional with a strong background in executive assistance, event coordination, and diplomatic support. I have managed international VIP events and diplomatic visits, implemented service desk solutions to improve user satisfaction, and produced reports and training materials that enhanced operational efficiency.

My career spans embassy consular support, global trade documentation, and corporate executive coordination, where I consistently delivered high-quality administrative services, streamlined workflows, and supported senior officials. I am detail-oriented, adaptable, multilingual, and committed to professional, timely support in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Protocol Officer

Afreximbank

May 2023 - Jan 2025 (1 year 8 months)

Managed protocol and logistical coordination for 20+ international events and VIP visits annually, improving user satisfaction by 30% and reducing incident resolution time by 30% through process improvements.

Event Management Stakeholder Engagement Customer Service Incident Management Cross Cultural Communication Report Writing

Executive Assistant

El-Arif Exports Co

Nov 2022 - Apr 2023 (5 months)

Managed scheduling and diary for 10+ senior officials, coordinated 20+ meetings annually, and prepared 10+ reports and presentations to support executive decision-making.

Meeting Coordination Report Preparation Executive Support Event Management Microsoft Office Attention To Detail

Global Trade & Customs Specialist

Azmy Franchise Alex Co

May 2021 - Oct 2022 (1 year 5 months)

Collaborated with customs agents and warehouse teams to streamline 15+ annual shipments and administered Free Zone shipments with tax exemption and origin certificates.

Trade Compliance Free Zone Procedures Administrative Support Logistics Cross Functional Collaboration

Administrative Assistant II

Embassy of Myanmar

May 2020 - Apr 2021 (11 months)

Directed visa and residence permit applications (10+ yearly) and provided administrative support to consular operations, liaising with ministries to facilitate processes.

Consular Support Visa Processing Administrative Support Document Management Customer Service Multilingual Communication Office Administration

Administrative Assistant II

Embassy of the Republic of Zambia

Oct 2018 - Mar 2020 (1 year 5 months)

Provided administrative support for 25+ staff, managed daily office tasks, and facilitated hospitality for ambassadorial guests and delegations in line with protocol standards.

Office Administration Report Preparation Meeting Coordination Equipment Maintenance Time Management

Administrative & Protocol Liaison

Embassy of the Republic of Rwanda

Jul 2015 - Aug 2018 (3 years 1 month)

Managed office administration, coordinated 25+ meetings, supported events and equipment maintenance, and provided IT support to maintain operational continuity.

Meeting Coordination IT Support Office Administration event support Report Writing Equipment Maintenance Multitasking

Protocol Officer & Customer Clearance Manager

Office of the Counselor of the Embassy of Burundi

Supervised protocol for 15+ diplomatic visits annually and liaised with ministries and foreign missions to ensure compliance and strengthen bilateral relations; improved training session satisfaction by 60% via structured materials.

Training Development Event Coordination Reporting Cross Cultural Communication Stakeholder Management