Halim Anastacia
@halimanastacia
Medical student and remote customer support specialist focused on empathy.
What I'm looking for
I am a dedicated medical student with a BSc in Medical Biochemistry and practical healthcare experience, combining clinical knowledge with strong customer-care instincts developed in internships and hospitality roles.
I have supported over 100 patients during clinical placements, managed daily customer inquiries in a hotel setting, and produced health and lifestyle content as a remote writer—demonstrating clear communication, reliability, and empathy.
I am fluent in English, conversational in French, experienced with remote communication tools, and motivated to deliver compassionate remote support that contributes to team success in digital healthcare environments.
Experience
Work history, roles, and key accomplishments
Clinical Intern
Delta State University Teaching Hospital
Jun 2021 - Nov 2021 (5 months)
Assisted over 100 patients during a clinical internship, providing accurate information, emotional support, and collaborating with healthcare staff to ensure smooth daily operations.
Customer Support Specialist
Genagel Hotel and Services
Jun 2020 - Present (5 years 4 months)
Managed up to 30 daily customer inquiries via phone, email, and in-person, scheduled appointments, and resolved guest requests to maintain high service standards in a fast-paced hospitality environment.
Freelance Health Writer
Self Employed
Produced engaging health and lifestyle content for diverse audiences, delivering projects on time while maintaining clear remote communication with clients.
Education
Degrees, certifications, and relevant coursework
Caribbean Medical University
Doctor of Medicine, Medicine
2025 -
Doctor of Medicine (MD) candidate pursuing clinical medical education beginning in 2025.
Delta State University, Abraka
Bachelor of Science, Medical Biochemistry
Activities and societies: Student Industrial Work Experience Scheme (SIWES) at Delta State University Teaching Hospital; hospitality customer service roles.
Completed a Bachelor of Science in Medical Biochemistry with practical clinical internship experience and patient-facing roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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