Halimah BAKANANSA

Managed the secure transmission and reception of code cables and faxes using UNITE correspondence and COMET systems, ensuring timely distribution to relevant sections. Maintained accurate records by inputting documents into the communication center database and performing error checks for consistency. Coordinated with the telephone installation unit to fulfill staff telephone requests, including r

Issued pincodes from the telephone exchange system for official and private use, and managed the distribution of SIM cards, mobile phones, and satellite phones to staff. Generated monthly telephone bills and coordinated with the finance section for charge recovery, ensuring all records were up-to-date for accountability. Maintained a comprehensive database of all telephone users and filed requests

Commissioned, installed, and maintained PABX telephone systems and associated infrastructure, including DECT, desk, mobile, and satellite phones. Programmed DECT and desk phones, effectively resolving telephone user problems. Managed telephone user records by opening and closing tickets for attended requests.

Installed and maintained alternate energy systems, including UPSes and solar energy systems, ensuring continuous power supply for the data center. Programmed and maintained VHF/HF radios, and assisted in training non-technical users on radio operations. Contributed to the installation and maintenance of PABX systems, communication cabling infrastructure, and Video Teleconferencing (VTC) systems.

Controlled television transmissions using audio and vision mixers, ensuring high-quality broadcast output. Performed repair and maintenance on broadcast transmitters to minimize downtime. Managed the setup of the television studio and filming operations, and monitored live television broadcasts for quality assurance.

Achieved the Uganda Advanced Certificate of Education and Uganda Certificate of Education. The comprehensive curriculum prepared for higher education and diverse academic pursuits.

Completed a Higher National Diploma in Telecommunication Engineering. The curriculum covered core principles and practical applications in telecommunication systems.

Obtained a Certificate in Radio, TV, and Electronics (Levels 1 & 2). This program provided foundational knowledge and hands-on skills in electronic equipment.