HFHali Fountain
@halifountain
Pharmacy operations manager with strong customer-service, team leadership, and medication-compliance focus.
United StatesWhat I'm looking for
I am a pharmacy operations manager with hands-on experience running pharmacy workflows, scheduling staff, hiring and performing performance reviews, and ensuring patient medication compliance. My background includes frontline customer service roles and emergency dispatch experience that sharpened my communication, multitasking, and problem-solving skills.
I have managed pharmacy recordkeeping, maintained high standards for organization and cleanliness, and made patient-care calls to support adherence. I hold certifications including CPR, PTCB, and vaccinator training, and I bring a dependable, service-oriented approach to improving operations and patient outcomes.
Experience
Work history, roles, and key accomplishments
WAPharmacy Operations Manager
Walgreens
Feb 2018 - Present (7 years 11 months)
Manage pharmacy operations including scheduling, records maintenance, hiring and performance reviews, and patient medication compliance to ensure timely, accurate service delivery.
Head Server
Applebee's
May 2015 - Feb 2018 (2 years 9 months)
Led front-of-house service by maintaining cleanliness, delivering exceptional guest service, and ensuring accurate and timely order placement to improve customer experience.
Emergency Dispatcher
Berrien County Dispatch Center
Nov 2014 - Feb 2015 (3 months)
Maintained live incident records, handled multiple concurrent emergencies, and dispatched appropriate emergency personnel promptly and accurately.
Cashier
Harveys Supermarkets
Aug 2013 - Nov 2014 (1 year 3 months)
Processed customer checkouts and cash transactions efficiently, managed produce quality and shelf stocking, and created floral arrangements to support store operations.
Education
Degrees, certifications, and relevant coursework
Berrien County High School
High School Diploma, General Education
Activities and societies: FFA; FCCLA; Marching and Concert Band
Completed high school coursework with participation in FFA, FCCLA, and marching and concert band; completed Core Learning program.
Availability
Location
United StatesAuthorized to work in
Job categories
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