HAKEEM GBAJABIAMILA

Provided IT consulting for clients, focusing on Office 365 and cloud technologies. Mentored junior team members, boosting overall team productivity by 20%. Trained clients on secure IT practices, reducing security incidents by 15%.

Designed and implemented secure cloud computing architectures, focusing on best practices. Developed and enforced cloud security policies and procedures, improving compliance by 30%. Monitored and analyzed security logs, proactively identifying and mitigating threats.

Managed and maintained IT infrastructure, ensuring 99% uptime across all systems. Provided technical support to over 200 users, resolving hardware and software issues. Implemented system upgrades and security protocols, reducing vulnerabilities by 40%.

Provided technical support for migrations and troubleshooting, resolving 90% of cases on first contact. Managed Exchange Online, Teams, and Office 365 services for various organizations. Automated repetitive tasks using PowerShell scripts, increasing efficiency by 25%.

Developed multi-region disaster recovery plans for high availability. Built and deployed serverless architectures using AWS Lambda and S3. Implemented CI/CD pipelines, reducing deployment times by 40%.

Supervised IT staff and oversaw annual technology budgets exceeding $100,000. Designed and implemented network disaster recovery plans, reducing downtime by 50%. Liaised with regulatory bodies to ensure full IT compliance.

Provided remote technical support for Microsoft 365 services to Microsoft partner organizations, ensuring compliance with established policies. Assisted customers in configuring cloud security features and designed Microsoft 365 enterprise solutions.

Provided technical support by installing, configuring, and troubleshooting operating systems and business-related software. Responsible for setting up and maintaining PCs, network printers, and peripherals.

Supported the deployment and administration of enterprise servers and core banking applications. Provided second-level investigation and resolution of IT incidents and service requests.

Installed and maintained ATMs across multiple locations, ensuring 100% availability. Performed hardware diagnostics and software updates for optimal performance.

Currently pursuing a degree in Cybersecurity, focusing on the principles and practices of securing information systems and networks.

Completed a Bachelor of Science in Physics, gaining a strong foundation in analytical thinking and problem-solving skills.