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Hadil Bene

@hadilbene

Property Manager at Toronto Boutique Apartments, coordinating guest stays, property operations, and maintenance remotely.

Tunisia

Message

At Toronto Boutique Apartments, I handle guest inquiries and reservations while coordinating cleaning, inspections, check-ins, and check-outs. I also follow up on maintenance requests and keep owners updated on operations.

I maintain property records using Guesty and HubSpot, and support colleague training. Previously, as a Receptionist at Carthage Thalasso, I assisted guests and helped resolve complaints in a hospitality environment.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Toronto Boutique Apartments

Jan 2024 - Present (2 years 9 months)

Managed guest inquiries, complaints, and requests professionally. Coordinated cleaning teams, inspections, check-ins, and check-outs, and managed reservations through Airbnb and direct-booking platforms.

Customer Service Complaint Handling Property Operations Team Coordination Workflow Optimization Task Management Guesty HubSpot Remote Collaboration Problem Solving

Receptionist

Carthage Thalasso

Jan 2021 - Dec 2023 (2 years 11 months)

Provided professional customer service in a hospitality environment. Assisted guests with inquiries, requests, and concerns, and helped resolve complaints to maintain satisfaction.

Customer Service Complaint Handling Team Coordination Communication Skills Hospitality Operations