Hacer Demiral
@hacerdemiral
International Patient Coordinator skilled in multilingual care coordination and medical interpretation to improve patient journeys.
What I'm looking for
I’m an International Patient Coordinator with a medical background and managed patient files across international journeys. Since October 2021, I coordinated international patients through organized appointments, surgical scheduling, and post-treatment follow-up, while arranging hotel reservations, airport transfers, and local transportation.
With experience as a Substitute Physiotherapist and Physiotherapist in Morocco and Turkey, I bring strong continuity-of-care habits, patient education, and record management. I provide medical interpretation between the surgeon and patients and focus on quality communication, adaptability, and smooth patient care with high patient satisfaction.
Experience
Work history, roles, and key accomplishments
International Patient Coordinator
Private Plastic Surgery Clinic
Oct 2021 - Present (4 years 8 months)
Coordinated international plastic surgery patients through appointments, surgical scheduling, and post-treatment follow-up, including travel and local transport arrangements. Provided French/Arabic/English/Turkish medical interpretation between surgeons and patients while managing patient files to support smooth care.
Substitute Physiotherapist
Dr. Fadwa Ezzaim Clinic
Jul 2020 - Sep 2021 (1 year 2 months)
Independently managed patient assessments and physiotherapy treatments during substitution periods to ensure continuity of care. Delivered patient education and home care guidance, maintained patient records, and organized daily practice activities.
Physiotherapist, Rheumatology
Rheumatology Clinic (Dr. Sanae Ali Ou Alla)
Jan 2020 - Sep 2020 (8 months)
Provided physiotherapy care to patients with rheumatological conditions by conducting assessments and developing treatment plans. Coordinated with the attending physician and educated patients on posture, exercises, and long-term care.
Physiotherapy Intern - CHU
University Hospital Center (CHU Rabat)
Sep 2016 - Jun 2017 (9 months)
Completed clinical rotations in departments including resuscitation, neurosurgery, pulmonology, maternity, and children’s services. Assisted medical teams during patient care and rehabilitation activities, supporting pre- and post-treatment patient communication and documentation.
Physiotherapy Trainee
Mohammed V Military Hospital
Oct 2015 - Jun 2016 (8 months)
Trained across multiple hospital services and assisted senior physiotherapists with patient treatment and rehabilitation recovery programs. Supported patient communication before and after physiotherapy and helped with rehabilitation-related documentation.
Physiotherapy Intern
Dr. Fadwa Ezzaim Clinic
Jan 2012 - Jan 2014 (2 years)
Assisted physiotherapy assessments and treatments and supported daily clinical activities in a private practice setting. Helped with patient follow-up and contributed to the organization of routine care tasks.
Education
Degrees, certifications, and relevant coursework
Halk Eğitim Merkezi, Beylikdüzü
Turkish Language Course, Turkish
2018 - 2019
Completed a Turkish Language Course at Halk Eğitim Merkezi in Beylikdüzü from 2018 to 2019.
School of Applied Paramedical Sciences (ESPA)
Diploma in Physiotherapy, Physiotherapy
2014 - 2017
Completed a Diploma in Physiotherapy at the School of Applied Paramedical Sciences (ESPA) in Rabat from 2014 to 2017.
Faculty of Sciences (FSR), Rabat
Studies in Physics, Physics
Undertook Studies in Physics (SMPC / SMP) at the Faculty of Sciences (FSR) in Rabat during late 2017.
High School (Temara)
Scientific Baccalaureate (Physics option), Physics
2016 - 2017
Grade: With honors
Earned the Scientific Baccalaureate with a Physics option, with honors, after completing studies in Temara.
Availability
Location
Authorized to work in
Job categories
Skills
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