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Hacer DemiralHD
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Hacer Demiral

@hacerdemiral

International Patient Coordinator skilled in multilingual care coordination and medical interpretation to improve patient journeys.

Turkey
Message

What I'm looking for

I’m looking to support international patients through seamless scheduling, clear communication, and reliable interpretation. I want to bring my medical background and patient-care focus to a healthcare team that values quality coordination and continuity of care.

I’m an International Patient Coordinator with a medical background and managed patient files across international journeys. Since October 2021, I coordinated international patients through organized appointments, surgical scheduling, and post-treatment follow-up, while arranging hotel reservations, airport transfers, and local transportation.

With experience as a Substitute Physiotherapist and Physiotherapist in Morocco and Turkey, I bring strong continuity-of-care habits, patient education, and record management. I provide medical interpretation between the surgeon and patients and focus on quality communication, adaptability, and smooth patient care with high patient satisfaction.

Experience

Work history, roles, and key accomplishments

PC
Current

International Patient Coordinator

Private Plastic Surgery Clinic

Oct 2021 - Present (4 years 8 months)

Coordinated international plastic surgery patients through appointments, surgical scheduling, and post-treatment follow-up, including travel and local transport arrangements. Provided French/Arabic/English/Turkish medical interpretation between surgeons and patients while managing patient files to support smooth care.

DC

Substitute Physiotherapist

Dr. Fadwa Ezzaim Clinic

Jul 2020 - Sep 2021 (1 year 2 months)

Independently managed patient assessments and physiotherapy treatments during substitution periods to ensure continuity of care. Delivered patient education and home care guidance, maintained patient records, and organized daily practice activities.

UR

Physiotherapy Intern - CHU

University Hospital Center (CHU Rabat)

Sep 2016 - Jun 2017 (9 months)

Completed clinical rotations in departments including resuscitation, neurosurgery, pulmonology, maternity, and children’s services. Assisted medical teams during patient care and rehabilitation activities, supporting pre- and post-treatment patient communication and documentation.

MH

Physiotherapy Trainee

Mohammed V Military Hospital

Oct 2015 - Jun 2016 (8 months)

Trained across multiple hospital services and assisted senior physiotherapists with patient treatment and rehabilitation recovery programs. Supported patient communication before and after physiotherapy and helped with rehabilitation-related documentation.

DC

Physiotherapy Intern

Dr. Fadwa Ezzaim Clinic

Jan 2012 - Jan 2014 (2 years)

Assisted physiotherapy assessments and treatments and supported daily clinical activities in a private practice setting. Helped with patient follow-up and contributed to the organization of routine care tasks.

Education

Degrees, certifications, and relevant coursework

HB

Halk Eğitim Merkezi, Beylikdüzü

Turkish Language Course, Turkish

2018 - 2019

Completed a Turkish Language Course at Halk Eğitim Merkezi in Beylikdüzü from 2018 to 2019.

SE

School of Applied Paramedical Sciences (ESPA)

Diploma in Physiotherapy, Physiotherapy

2014 - 2017

Completed a Diploma in Physiotherapy at the School of Applied Paramedical Sciences (ESPA) in Rabat from 2014 to 2017.

FR

Faculty of Sciences (FSR), Rabat

Studies in Physics, Physics

Undertook Studies in Physics (SMPC / SMP) at the Faculty of Sciences (FSR) in Rabat during late 2017.

HT

High School (Temara)

Scientific Baccalaureate (Physics option), Physics

2016 - 2017

Grade: With honors

Earned the Scientific Baccalaureate with a Physics option, with honors, after completing studies in Temara.

Tech stack

Software and tools used professionally

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