Open to opportunities

Alba Ortega

@albaortega

Spanish Patient Coordinator and Marketing Specialist delivering exceptional international customer care and data-informed digital marketing.

Turkey

Message

What I'm looking for

I’m looking for a role where I can coordinate patients or customers in a fast-paced, international environment—combining excellent service, clear communication, and social media/digital marketing to support patient experience and business growth.

I’m a Spanish Patient Coordinator and Marketing Specialist with hands-on experience delivering premium service to international clients. As VIP Cabin Crew, I supported international VIP passengers, resolved requests efficiently in fast-paced environments, and coordinated with multicultural teams to maintain exceptional service standards.

Previously, I assisted passengers of different nationalities while ensuring safety, comfort, and strong problem-solving support. I also bring marketing experience from a Marketing Intern role, where I managed social media content and digital marketing campaigns, handled customer enquiries, and supported administrative tasks and appointment coordination—while currently studying Administration and Finance.

Experience

Work history, roles, and key accomplishments

VIP Cabin Crew

Privilege Style

Jan 2024 - Jan 2025 (1 year)

Delivered premium customer service to international VIP passengers, resolving requests efficiently in fast-paced environments. Coordinated with multicultural teams while maintaining exceptional service standards.

Premium Customer Service Service standards Problem Solving Communication Skills

Cabin Crew

Nordica

Jan 2023 - Jan 2024 (1 year)

Assisted passengers from different nationalities throughout their journey, managing customer needs while ensuring safety and comfort. Provided communication and problem-solving support in fast-paced settings.

International Customer Service Problem Solving Communication Skills

Marketing Intern

Nordic Light Estates

Jan 2026 - Present (7 months)

Managed social media content and supported digital marketing campaigns for international clients. Assisted with administrative tasks and appointment coordination while responding to customer enquiries.

Social Media Content Marketing Campaigns Administrative Support Appointment Coordination