Open to opportunities

Yahia Mohamed Yacine BOUSNANE

@yahiamohamedyacinebo

Operations coordinator at Natural Clinic coordinating 150+ daily patient transport movements alongside hotel bookings and clinic appointments.

Turkey

Message

At Natural Clinic, I plan and coordinate 150+ daily patient transport movements, alongside hotel bookings and clinic appointments. I prepare next-day dispatch plans with the team and coordinate live execution each morning.

I also coordinate directly with drivers, hotels, and healthcare providers, resolving scheduling changes and delays in real time. Previously, I coordinated international patient logistics at Steplus Clinic and Best Clinic, and represented dental treatment packages at Ora Dental Clinic.

Experience

Work history, roles, and key accomplishments

Current

Planning and Coordination Specialist

Current

Natural Clinic

Mar 2026 - Present (7 months)

Plan and run daily transport operations for 150+ patient movements per day, including airport pickups/drop-offs and hotel-clinic transfers. Manage hotel bookings, clinic appointments, and coordinate with drivers, hotels, and healthcare providers.

Transportplanning Dispatch Coordination Hotel Booking Appointment Scheduling Real Time Tracking Data Entry Documentation Stakeholder Communication Zoho CRM Microsoft Office Problem Solving Team Coordination

International Sales Professional

Ora Dental Clinic

Nov 2025 - Mar 2026 (4 months)

Represented and promoted dental treatment packages to international clients, conducted needs analysis, negotiated offers, and closed sales. Maintained customer data and pipelines using Zoho CRM and coordinated with medical teams.

International Sales Needs Analysis Negotiation Zoho CRM Customer Data Management Pipeline Management Coordination

International Sales & Patient Coordinator

Steplus Clinic

Apr 2025 - Oct 2025 (6 months)

Contacted and qualified new international leads, converting inquiries into confirmed medical cases. Coordinated logistics, accommodations, and translation services for incoming international patients.

Lead Qualification International Sales Logistics Coordination Accommodation Coordination Translation Services Patient Reception

International Patients Coordinator

Best Clinic

Jan 2025 - Apr 2025 (3 months)

Managed international patient pathways from first contact through to treatment completion. Welcomed and coordinated logistics for 20+ international patients weekly, ensuring smooth onboarding and compliance with facility procedures.

Patient Coordination Logistics Coordination Onboarding Compliance Documentation

Market Manager

Happy Shopping

Oct 2023 - Aug 2024 (10 months)

Managed purchasing operations and coordinated with suppliers on order fulfillment. Verified and processed purchase orders, entered and controlled inventory and procurement data, and supported recruitment and staff coordination.

Purchasing Supplier Coordination Order Processing Inventory Management Procurement Data Entry Recruitment support Staff Coordination