At Prodapt Solutions Pvt. Ltd., I led Quality Engineering and Test Management across telecom transformation programs, including an AI-driven operations automation initiative for Verizon. Working with engineering teams on LLM, RAG and Vector Database-based AI assistants, I helped reduce manual monitoring effort by 40%.
For Liberty Global’s OTT transformation, I directed QE governance across Android, iOS and Web, reducing release defects by 35%. I also managed the CTAF automation platform, cutting regression execution time by 50%, and supported KPN Cloud FSM migration testing that achieved zero critical production defects.
Across roles at Saksoft Ltd., Capgemini Pvt. Ltd. and 3i-Infotech, I managed program-level testing, quality governance and delivery for clients in telecom, BFSI, capital markets and other sectors. I hold PMP®, Generative AI and Prompt Engineering certifications and am currently on a professional development sabbatical, available for immediate joining.

