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Гульнур Сабирова

@gusigion

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Chat Support Specialist skilled in B2 English and AI tools (ChatGPT, Gemini) to resolve queries faster.

Russian Federation

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What I'm looking for

I’m looking to provide clear, empathetic chat support, quickly research complex cases, and use AI tools to reduce response times while maintaining high customer satisfaction.

I’m a Chat Support Specialist with B2 English and proven experience using AI tools like ChatGPT and Gemini to resolve customer queries faster. I focus on research-driven problem-solving, so I can find accurate answers for complex cases in minutes.

I enjoy delivering clear, empathetic written support, and I’m comfortable working efficiently in chat to maintain a high customer experience. I’m also ready to quickly master new CRM platforms as part of the support workflow.

My goal is to maintain strong customer satisfaction while reducing response times—using AI to support my speed without sacrificing accuracy or clarity.

Experience

Work history, roles, and key accomplishments

Chat Support Specialist

Sabirova Gulnur

Chat Support Specialist with B2 English experience resolving customer queries via chat faster using AI tools. Skilled in research-driven problem-solving for complex cases and delivering clear, empathetic written support.

Chat Support ChatGpt Gemini Written Communication English B2