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Gulati Akshita

@gulatiakshita

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Catalog & merchandising lead driving catalog health, conversion, and process efficiency.

India

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What I'm looking for

I seek a role driving catalog health and PDP conversion in a fast-paced e-commerce or retail team, with cross-functional ownership, data-driven impact, and opportunities to lead process and team improvements.

I am a catalog and merchandising professional with 3+ years' experience across quick-commerce and international retail, owning end-to-end product enrichment, PDP optimization, and large-SKU category health. I led teams and cross-functional initiatives that improved conversion by 20%, reduced escalations by 85%, and optimized return processing by 55% through data-driven catalog execution.

I excel at building dashboards, defining SKU health metrics, and running structured audits while maintaining SOPs in Confluence and workflows in JIRA. I partner closely with category, tech, image, warehouse, and supply teams to drive discoverability, onboarding, and operational consistency at scale.

Experience

Work history, roles, and key accomplishments

Current

Product Enrichment Analyst

Current

The Warehouse Group

May 2025 - Present (9 months)

Own end-to-end product enrichment and category data quality for large SKU volumes, leading clean-up initiatives and audits to improve catalog health and discovery. Implemented SOPs and cross-functional fixes using JIRA and Confluence to reduce data discrepancies and improve customer experience.

Data Auditing Jira Confluence PDP Optimization Cross Functional Collaboration

Manager - Cataloguing & Merchandising

Zepto

Jul 2024 - Mar 2025 (8 months)

Led a 10+ member catalog team and executed catalog strategies for high-demand SKUs, improving escalation resolution by 85% and reducing catalog complaints ~50% through PDP audits and quality checks. Drove dashboard ideation and SEO-focused audits to boost discoverability and conversion.

Team Leadership PDP Optimization Dashboard Design Root Cause Analysis Vendor Onboarding Jira

Content Cataloguing & Merchandising

Blinkit

Jan 2023 - Jun 2024 (1 year 5 months)

Managed creation of Product & Item IDs and warehouse/catalog dashboards, leading a GRN optimization project that improved return-processing efficiency by 55% and raised PDP-to-ATC conversion ~20% via visual and content improvements.

Dashboarding PDP Optimization Vendor Onboarding Inventory Coordination

Team Leader

MapCom

Sep 2021 - Sep 2022 (1 year)

Supported operational process definition and implemented business rules for project governance, improving document management and internal database accuracy to streamline project planning and change control.

Process Definition Project Coordination Document Management Change Control

Education

Degrees, certifications, and relevant coursework

Jamia Millia Islamia

Bachelor of Business Administration, Business Administration

2017 - 2020

Completed a Bachelor of Business Administration program with coursework covering business fundamentals and management practices from August 2017 to December 2020.