Gugu Mphuthi

With over three years of experience in the telecommunications field, I am a solution-oriented professional dedicated to enhancing user satisfaction and retention. My role as a Front Desk Administrator at Divine IT Solutions has honed my skills in communication, collaboration, and technical documentation, allowing me to effectively address customer queries and complaints.

Throughout my career, I have built and maintained strong relationships with clients, ensuring their needs are met promptly and efficiently. My technical proficiency enables me to troubleshoot issues with computers and internet connectivity, ensuring a seamless experience for customers. I am committed to maintaining an organized and clean environment, which contributes to overall customer satisfaction and operational efficiency.