Guéber Dorzilmé

Led QA activities for myEOIS and Employment Ontario initiatives, designing and executing test cases and managing defects in Azure DevOps for applications used by 500+ inspectors. Organized automation candidates and supported UAT, improving regression coverage and defect resolution workflows.

Developed and executed test strategies, plans, and cases for a cloud-based HL7-compliant organ transplant allocation system, ensuring quality across jurisdictions and participating in Agile/Scrum delivery. Leveraged Jira for project management and defect tracking.

Performed test planning, execution, and defect management for SEDAR+ (Oracle Fusion Cloud) handling ~170,000 filings/year; produced JIRA-based test reports and collaborated on French non-functional requirements testing. Supported Agile sprint cycles to deliver capital markets functionality.

Implemented QA processes for life insurance software on Azure, produced test plans/cases and summary reports achieving 100% coverage of user story acceptance criteria and executed API tests with Postman to validate data integrity. Identified automation candidates increasing test reusability by 25%.

Provided Tier 2/3 production support and ID access management for business-critical trade credit insurance web applications, managed bi-weekly releases via Azure DevOps and authored technical documentation and release notes. Investigated incidents and escalated complex issues to development.

Led QA for multiple web projects in bi-weekly sprints, defining test artifacts and implementing test strategies using Katalon Studio to support automation within the web development team. Managed defect tracking and release-quality assurance activities.

Provided bilingual remote support and ID access management for Oracle Primavera Unifier with oversight of 800+ user profiles, and developed user manuals and training materials for deployed business processes. Performed troubleshooting and system administration tasks.

Published bilingual IT knowledge base articles using ServiceNow, gathered process information from SMEs, and designed/executed test plans for Knowledge and ITSM modules across UAT and PROD to maintain 3,500+ articles for currency and usability.

Verified software for Yardi Voyager and RENTCafé, evaluated compliance with anti-spam laws for 200 clients, and authored user manuals, release notes, and help content to support Canadian modules. Improved usability and legal compliance of web applications.

Bachelor of Business Administration in Information Systems; institution and dates not provided.