Open to opportunities

grow KAY

@growkay

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Motivated individual with strong background in customer service and logistics.

United Kingdom

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a motivated and adaptable individual with a strong background in customer service, logistics, and education. My experience as a Teaching Assistant allowed me to develop excellent communication and teamwork skills while supporting both students and teachers in a dynamic classroom setting. Additionally, my role at Nexus Dispatching LLC sharpened my ability to work under pressure, manage logistics operations, and coordinate with various stakeholders to ensure timely deliveries.

I thrive in fast-paced environments, excel at problem-solving, and am confident in my ability to contribute effectively to any team, ensuring both efficiency and positive outcomes. My friendly and approachable demeanor allows me to connect with people, readily offering assistance and fostering positive interactions. I am fluent in English, Urdu, and Punjabi, enabling me to communicate effectively with customers in their native language, enhancing their experience.

Experience

Work history, roles, and key accomplishments

Care Escort For Specialised Transport

Specialised Transport

Oct 2024 - Jan 2025 (3 months)

Assisted individuals and transported them safely from home to various destinations, ensuring their well-being throughout the journey. Dealt with emergencies and supervised passengers at all times, maintaining constant vigilance for their safety. Communicated effectively with colleagues, maintained accurate information and records, and upheld professional standards.

Communication Vigilance

Team Member

Nexus Dispatching LLC

Dec 2023 - Jun 2024 (6 months)

Collaborated with a team to manage logistics operations, ensuring the timely and accurate dispatch of goods to various destinations. Assisted in coordinating shipments, tracking delivery schedules, and ensuring compliance with customer requirements and regulations. Communicated effectively with drivers, warehouse staff, and customers to address inquiries, resolve issues, and provide real-time upda

Logistics Shipment Tracking Customer Communications Problem Solving Supply Chain Operations

Teaching Assistant

Cresent Kids Campus

Mar 2023 - Oct 2023 (7 months)

Assisted in the preparation and delivery of lesson plans, ensuring materials were organized and ready for use in class. Supported teachers in managing classroom behavior, promoting a positive learning environment for all students. Worked one-on-one with students, providing additional support in subjects such as math, English, and science to reinforce their understanding.

Lesson planning Classroom Management

Education

Degrees, certifications, and relevant coursework

Unique High School

GCSE, General Studies

Grade: English: B, Maths: B, Science: Pass, Islamic Studies: A, Computer Science: A

Achieved strong grades in core subjects including English, Maths, Science, Islamic Studies, and Computer Science. Developed foundational academic skills and subject-specific knowledge.

Kinnaird College

College Grades, ICS Statistics

Grade: B

Completed college-level coursework with a focus on ICS Statistics. Gained analytical and statistical skills.

Forman Christian College, University

Bachelor of Science (Hons), English Literature

Grade: 3.27 CGPA Equivalent to 2.1

Pursued a Bachelor of Science with Honors in English Literature, achieving a CGPA of 3.27, equivalent to a 2.1. Developed strong analytical, research, and communication skills through literary studies.