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@growkay
Motivated individual with strong background in customer service and logistics.
I am a motivated and adaptable individual with a strong background in customer service, logistics, and education. My experience as a Teaching Assistant allowed me to develop excellent communication and teamwork skills while supporting both students and teachers in a dynamic classroom setting. Additionally, my role at Nexus Dispatching LLC sharpened my ability to work under pressure, manage logistics operations, and coordinate with various stakeholders to ensure timely deliveries.
I thrive in fast-paced environments, excel at problem-solving, and am confident in my ability to contribute effectively to any team, ensuring both efficiency and positive outcomes. My friendly and approachable demeanor allows me to connect with people, readily offering assistance and fostering positive interactions. I am fluent in English, Urdu, and Punjabi, enabling me to communicate effectively with customers in their native language, enhancing their experience.
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Work history, roles, and key accomplishments
Specialised Transport
Oct 2024 - Jan 2025 (3 months)
Assisted individuals and transported them safely from home to various destinations, ensuring their well-being throughout the journey. Dealt with emergencies and supervised passengers at all times, maintaining constant vigilance for their safety. Communicated effectively with colleagues, maintained accurate information and records, and upheld professional standards.
Nexus Dispatching LLC
Dec 2023 - Jun 2024 (6 months)
Collaborated with a team to manage logistics operations, ensuring the timely and accurate dispatch of goods to various destinations. Assisted in coordinating shipments, tracking delivery schedules, and ensuring compliance with customer requirements and regulations. Communicated effectively with drivers, warehouse staff, and customers to address inquiries, resolve issues, and provide real-time upda
Cresent Kids Campus
Mar 2023 - Oct 2023 (7 months)
Assisted in the preparation and delivery of lesson plans, ensuring materials were organized and ready for use in class. Supported teachers in managing classroom behavior, promoting a positive learning environment for all students. Worked one-on-one with students, providing additional support in subjects such as math, English, and science to reinforce their understanding.
Degrees, certifications, and relevant coursework
GCSE, General Studies
Grade: English: B, Maths: B, Science: Pass, Islamic Studies: A, Computer Science: A
Achieved strong grades in core subjects including English, Maths, Science, Islamic Studies, and Computer Science. Developed foundational academic skills and subject-specific knowledge.
College Grades, ICS Statistics
Grade: B
Completed college-level coursework with a focus on ICS Statistics. Gained analytical and statistical skills.
Bachelor of Science (Hons), English Literature
Grade: 3.27 CGPA Equivalent to 2.1
Pursued a Bachelor of Science with Honors in English Literature, achieving a CGPA of 3.27, equivalent to a 2.1. Developed strong analytical, research, and communication skills through literary studies.
Software and tools used professionally
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