Grant Crawford

Designed and embedded a Resource Management framework across the global Change & Transformation portfolio. Directed resource allocation across a 3,000+ employee workforce and delivered £720k annualised savings through contractor cost optimisation.

Led BAU Resource Management for FSDI and improved Resource Management practices across Litigation & Disputes Management. Enhanced workforce reporting, rolled out a Resource Management toolkit, and managed fee-earner headcount to support profitability.

Managed Resource Management requests and group reporting across the Corporate team. Embedded BigHand software and created weekly and monthly dashboards for utilisation and capacity visibility.

Created and implemented the Resource Management function within the RAS team. Developed a skills matrix, introduced a capacity schedule, and created utilisation and capacity dashboards to improve workforce deployment.

Managed internal and external projects, implemented resource-planning procedures, and created a project framework using Jira and Confluence. Produced dashboards for the Managing Director and executive board and managed the Web Development team.

Delivered transformation and PMO work for Financial Services clients across data and technology teams. Led Agile delivery as Scrum Lead and Product Owner and conducted skills analysis for a major client.

Planned and implemented Resource Management activity for Risk Assurance Scotland, Technology Risk and Cyber Assurance projects. Managed multiple concurrent projects, led process-improvement initiatives, and implemented a skills-tracking system.

Managed 10 Agency Managers with overall responsibility for 500+ staff. Led performance management, training, reporting, and implementation of standard operating procedures.

Managed client relationships, recruitment, candidate selection, workforce requirements, and commercial negotiations.

Managed six Agency Managers within workforce-solutions operations.

Managed a major public-sector account supplying temporary and contract workers across a range of operational and management positions.

Candidate sourcing, screening, interviewing, compliance checks, and recruitment administration.

Operated as First Officer on European, North African and Middle Eastern charter services, supporting flight operations and coordinating flight and ground crew.

Supported independent financial advisers with tailored products for high-value clients and project-managed development of an interactive database tracking business across financial portfolios.