Gracious M Ncube

I am a dedicated Virtual Assistant with over five years of experience in customer service and guest relations. My journey has been marked by a commitment to providing exceptional support and creating welcoming environments for clients. I pride myself on my empathetic communication skills, which allow me to handle conversations with care and professionalism.

In my current role as a Freelance Executive Virtual Assistant, I manage various administrative tasks, including email management, scheduling, and data entry. My adaptability to diverse industries has enabled me to offer tailored services that focus on efficiency and accuracy. I have a proven track record of collaborating with clients to organize data and ensure quality service delivery, which has been instrumental in my success.

Previously, I worked as a Human Resource Assistant at Swissôtel Al-Ghurair, where I managed staff attendance and recruitment processes. My experience as a Room Service Order Taker further honed my ability to multitask and address guest concerns with empathy, earning me recognition for consistent guest satisfaction. I am passionate about offering customized solutions and ensuring positive experiences for all clients.