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@tendaimhlanga
Reliable virtual assistant with experience in hospitality and education.
I am a reliable and detail-oriented Virtual Assistant with a diverse background in hospitality, real estate, and education. My experience has equipped me with strong skills in communication, scheduling, customer service, and the use of various online tools. I thrive in fast-paced environments and take pride in my ability to manage multiple tasks efficiently.
Throughout my career, I have successfully managed booking records, coordinated event schedules, and maintained property listings. My recent role as a Hospitality Assistant at Taksim Hotel in Istanbul allowed me to enhance my administrative skills while providing exceptional support to guests. Additionally, my training as a Real Estate Sales Negotiator has further developed my organizational and negotiation abilities, preparing me for future challenges in the industry.
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Work history, roles, and key accomplishments
Private Schools
May 2023 - May 2024 (1 year)
Prepared digital lesson plans and tracked student performance. Handled parent communication and scheduling responsibilities.
Taksim Hotel
Jun 2022 - May 2023 (11 months)
Managed booking records and responded to guest inquiries. Supported front desk operations with administrative tasks. Coordinated event schedules and customer follow-ups.
Degrees, certifications, and relevant coursework
Diploma in Tourism and Hospitality Management, Tourism and Hospitality Management
Completed a comprehensive diploma program focusing on tourism and hospitality management principles. Gained expertise in managing booking records, supporting front desk operations, and coordinating event schedules.
Certified Real Estate Sales Negotiator, Real Estate Sales Negotiation
2025 - 2025
Achieved certification as a Real Estate Sales Negotiator, demonstrating proficiency in scheduling client viewings, maintaining property listings, and organizing client data. Acquired knowledge of CRM tools and negotiation strategies.
Software and tools used professionally
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