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Tendai Mhlanga

@tendaimhlanga

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Reliable virtual assistant with experience in hospitality and education.

Zimbabwe

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What I'm looking for

I am seeking a role that values organization and communication, offering opportunities for growth.

I am a reliable and detail-oriented Virtual Assistant with a diverse background in hospitality, real estate, and education. My experience has equipped me with strong skills in communication, scheduling, customer service, and the use of various online tools. I thrive in fast-paced environments and take pride in my ability to manage multiple tasks efficiently.

Throughout my career, I have successfully managed booking records, coordinated event schedules, and maintained property listings. My recent role as a Hospitality Assistant at Taksim Hotel in Istanbul allowed me to enhance my administrative skills while providing exceptional support to guests. Additionally, my training as a Real Estate Sales Negotiator has further developed my organizational and negotiation abilities, preparing me for future challenges in the industry.

Experience

Work history, roles, and key accomplishments

Classroom English Teacher

Private Schools

May 2023 - May 2024 (1 year)

Prepared digital lesson plans and tracked student performance. Handled parent communication and scheduling responsibilities.

Lesson planning Scheduling Google Workspace

Hospitality Assistant

Taksim Hotel

Jun 2022 - May 2023 (11 months)

Managed booking records and responded to guest inquiries. Supported front desk operations with administrative tasks. Coordinated event schedules and customer follow-ups.

Calendar Management Data Entry Customer Support Scheduling

Education

Degrees, certifications, and relevant coursework

Mutare Polytechnic College

Diploma in Tourism and Hospitality Management, Tourism and Hospitality Management

Completed a comprehensive diploma program focusing on tourism and hospitality management principles. Gained expertise in managing booking records, supporting front desk operations, and coordinating event schedules.

Estate Agents Council

Certified Real Estate Sales Negotiator, Real Estate Sales Negotiation

2025 - 2025

Achieved certification as a Real Estate Sales Negotiator, demonstrating proficiency in scheduling client viewings, maintaining property listings, and organizing client data. Acquired knowledge of CRM tools and negotiation strategies.