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GRACE SASERE

@gracesasere

Technical customer support professional who troubleshoots web applications and supported electronic records at Navy Reference Hospital, Calabar.

Nigeria

Message

At Navy Reference Hospital, Calabar, I supported staff with system-related, administrative, and operational tasks. I updated electronic records, corrected information, and followed up on issues requiring additional support or technical attention.

In my independent projects, I built and deployed a business and POS management application using React, TypeScript, Python, and FastAPI. I connected it to REST APIs and PostgreSQL, investigated application and authentication issues, and troubleshot deployment problems using Vercel and Render.

Experience

Work history, roles, and key accomplishments

Medical Assistant

Navy Reference Hospital

Apr 2024 - Jul 2026 (2 years 3 months)

Supported staff with daily system-related, administrative, and operational tasks. Used the hospital's electronic record system to update and maintain accurate records, and investigated issues requiring additional support.

Data Entry Record keeping Spreadsheets Customer Service Issue Follow Up Confidentiality

Science Laboratory Assistant

Federal College of Education (Special)

Nov 2021 - Nov 2022 (1 year)

Communicated with students and staff, provided one-to-one assistance, and supported online and in-person activities. Organized schedules and learning materials, and received a commendation for dedication and innovation.

Communication Skills User Support Organization Problem Solving Teamwork

Full-Stack Developer

Independent Projects

Built and deployed a business application using React, TypeScript, Python and FastAPI. Investigated application, API and authentication issues, and troubleshot deployment issues using Vercel and Render.