Babatunde Bolorunduro
@babatundebolorunduro
Experienced Customer Support Representative and Software Developer.
NigeriaWhat I'm looking for
I am a dedicated Customer Support Representative and Software & Web Developer with over 8 years of experience in the tech industry. My journey has equipped me with a diverse skill set, allowing me to excel in both customer service and technical roles. I have a proven track record of building and maintaining complex web applications, including RESTful APIs that support high-traffic environments.
Throughout my career, I have collaborated with teams to enhance user experiences and improve operational efficiencies. Notably, I developed an internal tool using NodeJS and Puppeteer.js that automated quality assurance processes, resulting in a significant increase in click-through rates. My commitment to delivering exceptional customer service is complemented by my technical expertise, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Nigeria Army Cyber Security Command
Jan 2024 - Present (1 year 4 months)
Provided customer support and technical assistance while collaborating with developers to enhance application performance. Engaged in building and maintaining web applications for the Nigeria Army, ensuring high availability and user satisfaction.
Software Engineer
Integer Concept Solutions
Apr 2012 - Jan 2023 (10 years 9 months)
Developed and maintained web applications, built RESTful APIs, and provided customer support. Improved application performance and user engagement through innovative solutions and technical support.
Web Development Intern
Tekedia Institute
Apr 2012 - May 2012 (1 month)
Assisted in the implementation of RESTful APIs and developed unit testing infrastructure using Selenium, enhancing reporting speed and reducing bugs in client applications.
Education
Degrees, certifications, and relevant coursework
University of Abuja
Doctor of Veterinary Medicine, Veterinary Medicine
2011 - 2012
Studied Veterinary Medicine, focusing on the medical and surgical care of animals, along with the principles of animal health and welfare.
Tekedia Institute
Advanced Diploma, Business Administration
Completed an Advanced Diploma in Business Administration, gaining knowledge in management principles and business operations.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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