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Grace Paul

@gracepaul1

Customer service and cashiering graduate focused on accurate records, clear communication, and reliable results.

Nigeria
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What I'm looking for

I’m looking for a role where I can use my customer service and cash handling accuracy, strengthen my Excel and reporting skills, and grow through continuous learning while delivering consistent results and excellent service.

I’m a motivated, detail-oriented graduate with strong teamwork and communication skills, committed to continuous learning and delivering results. With a BSc in Political Science (Second class honours, Upper Division), I bring structure, discipline, and a service-first mindset to every role.

In my cashier and customer service experience, I’ve created a welcoming environment for guests and handled booking and customer inquiries professionally through phone and chat. I’ve also maintained accurate records of guest interactions and bookings, while issuing receipts, settling debts, and updating sales reports.

As a Packaging/Financial Assistant at Paul’s Packaging Services, I understood clients’ packing requirements (size, material, branding, and special needs) and supported day-to-day financial accuracy. I managed income and expenses, created budgets, tracked cash flow, and prepared/reviewed financial reports to ensure transactions were correct.

During my NYSC at Santa Antonio Medical Centre, I reconciled cash drawers, balanced the cash register, and generated reports for credit and debit sales. I’m equally comfortable in fast-paced service settings—such as kitchen assistant/waitress work—where I supported food preparation, kept the environment clean and organized, and helped ensure customers had a pleasant dining experience.

Experience

Work history, roles, and key accomplishments

PS

Packaging & Finance Assistant

Paul's Packaging Services

Jan 2024 - Present (2 years 5 months)

Assessed client packing requirements, including size, material branding, and special needs, to support correct packaging outcomes. Managed income and expenses, created budgets, tracked cash flow, and prepared/reviewed financial reports to ensure transaction accuracy.

SC

NYSC Cashier

Santa Antonio Medical Centre

Jan 2023 - Present (3 years 5 months)

Reconciled cash drawers and sales receipts, and prepared daily transaction reports. Balanced the cash register and processed credit and debit sales while ensuring correct, updated prices.

Education

Degrees, certifications, and relevant coursework

Imo State University logoIU

Imo State University

Bachelor of Science, Political Science

2017 - 2021

Grade: Second class honours (Upper Division)

Earned a Bachelor of Science in Political Science at Imo State University (2017–2021), graduating with Second Class Honours (Upper Division).

Tech stack

Software and tools used professionally

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