Himalayas logo
Grace McPhailGM
Open to opportunities

Grace McPhail

@gracemcphail

Compassionate crisis counselor and pharmacy technician focused on care.

United States
Message

What I'm looking for

I seek a role where I can apply crisis intervention and pharmacy skills in a supportive team focused on mental health, patient safety, growth, and compassionate service.

I am a crisis counselor and pharmacy technician with over three years of hands-on experience supporting people through high-stress situations and ensuring safe medication use.

As a Crisis Counselor I provide immediate emotional support, perform risk assessments, and create individualized safety plans using active listening and evidence-based interventions.

In my role as a Pharmacy Technician I accurately prepare prescriptions, manage inventory, coordinate with insurance providers, and maintain HIPAA-compliant patient confidentiality in a fast-paced setting.

I bring leadership and customer-service experience from restaurant management, and I am passionate about mental health advocacy, teamwork, and delivering compassionate, reliable care.

Experience

Work history, roles, and key accomplishments

RC

Crisis Counselor

Response Crisis Center

May 2022 - Aug 2025 (3 years 3 months)

Provide immediate emotional support, risk assessments, and safety plans for individuals in crisis using active listening and evidence-based de-escalation techniques; document calls and connect callers to community resources.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Human Services, Human Services

2022 - 2023

Completed coursework for a Bachelor of Human Services in Family and Childcare Services through SNHU online from September 2022 to June 2023.

Hofstra University logoHU

Hofstra University

Human Services

2020 - 2021

Attended Hofstra University from September 2020 to May 2021 and completed coursework prior to transferring.

SS

Saint Anthony's High School

High School Diploma, High School Diploma

Graduated from Saint Anthony's High School in May 2020.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Grace McPhail - Pharmacy Technician - Stop and Shop | Himalayas