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Grace Criscione

@gracecriscione

Operational risk analyst at New York Power Authority building Power BI dashboards to give leadership real-time risk visibility.

United States

Message

At New York Power Authority, I identify and assess operational risks across business units and manage the biannual risk assessment cycle. I build Power BI dashboards and reporting packages that give leadership visibility into risk scoring and mitigation status.

As a Contract Specialist, Vendor Contracts at New York Power Authority, I supported procurement processes and studied SAP data to monitor contracts and project development. I also used DocuSign and AdobeSign to expedite requisition and memo approvals.

Earlier, I worked in marketing at ProHEALTH Dental Management and as a freelance marketing consultant, creating digital and print content, improving websites, and supporting brand growth. At St. John’s University, I coached NCAA Division I softball and helped secure over $100,000 in additional program funding.

Experience

Work history, roles, and key accomplishments

Current

Risk Analyst, Operational Risk

Current

New York Power Authority

Jan 2024 - Present (2 years 9 months)

Identify, assess, monitor and report on 1000+ operational risks across NYPA business units, partnering with risk owners to quantify exposure and inform executive decision-making. Manage NYPA's biannual risk assessment cycle across 100 workgroups, guiding each through risk identification, evaluation, and mitigation planning to executive sign-off.

Risk Analysis Risk Management Power BI KRI Dashboards Data Analysis Cross Functional Collaboration SAP Archer GRC

Contract Specialist, Vendor Contracts

New York Power Authority

Jan 2023 - Dec 2024 (1 year 11 months)

Serve as a liaison between Strategic Supply Management and the NYPA Operations Business Unit to provide guidance and uphold company policy while minimizing company risk. Collaborate with a team of five Contract Specialists on the Vendor Contracts team to process and advance 400+ requisition packages in the past 6 months.

Contracting Procurement SAP Docusign Adobe Sign Vendor Management Compliance Data Analysis

NCAA Division I Softball Coach

St. John's University

Jan 2019 - Dec 2023 (4 years 11 months)

Led program fundraising efforts, securing over $100,000 in additional funding to support program initiatives, scholarships, and essential resources for student-athletes. Recruit top-performing student-athletes by evaluating prospects, conducting campus visits, and building relationships with high school and club team coaches.

Coaching Recruitment Fundraising Team Management Strategic Planning Collaboration Community Outreach NCAA Compliance

Freelance Marketing Consultant

Self Employed

Jan 2018 - Dec 2022 (4 years 11 months)

Collaborate with small businesses from various industries to help build brand awareness, increase sales and promote more online traffic within their respective communities. Redesigned and implemented a consistent branding strategy across all collateral, reinforcing and building brand recognition in a new market leading to 100% retained customers and 50% new customers.

Branding Marketing Strategy HTML Responsive Design Competitive Analysis Customer Experience Online Reviews Management

Marketing Coordinator

ProHEALTH Dental Management

Jan 2018 - Dec 2020 (2 years 11 months)

Coordinated successful brick and mortar dental practice acquisitions, involving market research, competitor analysis, and cross-functional collaboration, resulting in 12 new dental practices in 2 years. Created compelling content for digital and print channels to gain 500+ new patients per month.

Marketing Content Creation Social Media Management Email Marketing Market Research Event Planning Cross Functional Collaboration

Marketing Assistant

ProHEALTH Dental Management

Jan 2017 - Dec 2018 (1 year 11 months)

Composed copy for weekly academic articles and monthly newsletters. Reported to CEO on patient outreach data and market statistics through email marketing, direct mailers and call tracking.

Copywriting Email Marketing Data Reporting Statistics