I supported US healthcare providers as a freelance Medical Virtual Assistant, managing patient appointments, calendars, and telemedicine follow-ups. Using Google Calendar, Calendly, and Zoom, I managed 40+ appointments daily and reduced scheduling conflicts by 30%.
I audited and updated more than 500 EHR charts in Epic, eClinicalWorks, and Kareo, maintaining 99% accuracy in patient and insurance information. I also verified insurance eligibility and processed prior authorizations, helping improve on-time prescription and imaging approvals by 25%.
As a Radiologic Technologist Intern, I supported imaging across X-ray, CT, and Ultrasound and used PACS/DICOM systems to document and track procedures. I coordinated referrals and results, while maintaining patient safety and confidential records.
