Gomolemo Tshelametse
@gomolemotshelametse
Experienced Relationship Manager with a focus on Forex and SME lending.
What I'm looking for
With 14 years of experience in Retail and Business Banking, I have honed my skills in providing exceptional service and developing profitable client relationships. My journey has taken me through two prominent banking institutions, where I have excelled as a Relationship Manager and FX Sales Dealer. I am passionate about identifying customer needs and delivering tailored solutions that drive business growth.
In my recent role at BancABC (now Access Bank), I managed my own portfolio with a strong emphasis on Forex transactions, ensuring compliance with local and group limits. My proactive approach to marketing SME lending and deposit opportunities has allowed me to successfully grow my client base while maintaining high levels of client retention. I pride myself on my ability to work independently and collaboratively, contributing to the overall success of the banking operations.
Experience
Work history, roles, and key accomplishments
Global Markets FX Sales Dealer
BancABC (Access Bank)
Jan 2016 - Present (9 years 6 months)
Initiated, grew, and maintained profitable client relationships, providing after-sales service to ensure client retention. Managed a personal portfolio with an emphasis on Forex, ensuring all deals adhered to local and group limits and requirements.
Relationship Manager
BancABC (Access Bank)
Jan 2011 - Present (14 years 6 months)
Developed new business opportunities by proactively marketing for SME lending and deposit opportunities from current and prospective clients. Managed and developed the SME portfolio, including revenue accountability, and contributed to the loan decision-making process by providing in-depth credit analysis.
Business Customer Advisor
Barclays Bank Botswana (ABSA)
Jan 2007 - Present (18 years 6 months)
Delivered exceptional sales performance by identifying and meeting customer needs through selling and cross-selling of all retail products and services. Managed business products and channel sales targets to contribute towards branch sales objectives, ensuring new accounts were authorized and KYC compliant.
Education
Degrees, certifications, and relevant coursework
Institute of Commercial Management (UK)
Advanced Diploma, Marketing, Advertising & Public Relations
Completed an advanced diploma in Marketing, Advertising & Public Relations. Gained comprehensive knowledge in strategic marketing, advertising campaigns, and public relations practices.
Retail Banking Academy
Certified Retail Banker Level 1, Retail Banking
Achieved certification as a Retail Banker Level 1. Developed expertise in retail banking operations, customer service, and financial products.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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