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Swapna User

@golla_swapna

Azure DevOps & SRE Engineer with 4+ years of experience driving CI/CD automation, Azure cloud reliability, Terraform, AKS, and production stability.

India
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What I'm looking for

Seeking an Azure DevOps or SRE role to apply my 4+ years of experience in Azure, CI/CD, Terraform, AKS, Docker, and production support. Interested in cloud automation, infrastructure, monitoring, and system reliability, with a focus on technical ownership, continuous learning, and delivering scalable, secure, and reliable solutions.

I am an Azure DevOps and Site Reliability Engineer with over 4 years of experience in cloud infrastructure, CI/CD automation, deployment management, and production support across finance, manufacturing, and banking domains.

Currently, I work as a Software Engineer at EXL, where I support enterprise applications and work with Azure DevOps, YAML pipelines, Terraform, Docker, Kubernetes/AKS, Azure Monitor, and Application Insights. My responsibilities include maintaining CI/CD pipelines, automating infrastructure provisioning, supporting production deployments, monitoring application performance, troubleshooting technical issues, managing incidents, and performing root-cause analysis.

Previously, I worked at GITS Technocrats Solutions and HCL, gaining experience in cloud infrastructure management, deployment automation, infrastructure as code, secure deployments using Azure Key Vault, and production operations.

My key technical skills include Microsoft Azure, Azure DevOps, Terraform, ARM templates, Kubernetes, Docker, Git, PowerShell, Bash, Python, AWS, and Linux. I am particularly interested in improving system reliability, observability, automation, scalability, and operational efficiency.

I enjoy solving complex technical problems, automating repetitive tasks, and collaborating with development and operations teams. I am looking for opportunities in Azure DevOps or SRE where I can take end-to-end ownership, strengthen cloud platforms, improve deployment processes, and contribute to secure, scalable, and highly available production environments while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

EXL logoEX

SOFTWARE ENGINEER

Mar 2026 - Sep 2026 (6 months)

Working as a Software Engineer at EXL, with experience in Azure, Azure DevOps, CI/CD pipelines, YAML, Terraform, Docker, and Kubernetes/AKS. Involved in deployment automation, cloud infrastructure management, monitoring, troubleshooting, production support, incident management, and root cause analysis, focusing on improving system reliability and operational efficiency.

GIT TECHNOCRATS SOLUTION S PRIVATE LIMITED logoGL

Associate

GIT TECHNOCRATS SOLUTION S PRIVATE LIMITED

Mar 2025 - Mar 2026 (1 year)

Worked at GITS Technocrats Solutions Private Limited, supporting cloud infrastructure, DevOps automation, CI/CD pipelines, deployments, and production operations. Gained experience in troubleshooting technical issues, monitoring application performance, managing deployments, and improving operational efficiency while collaborating with teams to ensure stable and reliable application delivery.

HCL TECH logoHT

Software Engineer

Aug 2022 - Mar 2025 (2 years 7 months)

Worked at HCLTech supporting enterprise banking applications for the Standard Chartered Bank project. Gained experience in application support, troubleshooting, monitoring, incident management, and production operations. Collaborated with teams to resolve technical issues, maintain application stability, support deployments, and ensure reliable service delivery in a banking environment.

Education

Degrees, certifications, and relevant coursework

JN

JNTUA

BTECH, COMPUTER SCIENCE AND ENGINEERING

2018 - 2022

Grade: A

Activities and societies: Participated in college technical events, workshops, seminars, and team activities. Collaborated with classmates on academic projects, presentations, and group discussions, developing teamwork, communication, problem-solving, and time-management skills. Actively engaged in learning new technologies and improving technical knowledge.

Actively participated in academic projects, technical presentations, workshops, and college activities. Developed strong communication, teamwork, problem-solving, and time-management skills while collaborating with peers and enhancing technical knowledge

Tech stack

Software and tools used professionally

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