Open to opportunities

Gold Akpan

@goldakpan

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Virtual assistant delivering executive support and customer operations with 3+ years of zero-supervision results.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can own executive calendars, CRM pipelines, and customer operations, coordinate cross-functional workflows, and keep reporting metrics accurate—without micromanagement.

I’m a results-driven Virtual Assistant with 3+ years of experience providing high-level executive support and customer operations management for fast-paced remote businesses. I manage CEO calendars and daily priorities across multiple projects, ensuring zero scheduling conflicts and smooth operations.

I handle multi-channel client communication, maintain CRM pipelines in HubSpot with 100% accuracy, and produce daily and weekly performance reports in Google Sheets. I also coordinate cross-functional workflows using Trello, Asana, and Slack, document customer disputes and service requests, and continuously improve processes to reduce manual administrative work.

Experience

Work history, roles, and key accomplishments

Current

Remote Virtual Assistant

Current

Primal Ventures Plc

Jan 2023 - Present (3 years 5 months)

Provided executive support by managing the CEO calendar, appointments, and daily priorities while handling high-volume client inquiries via email and chat with consistent same-day responses. Maintained HubSpot CRM records with 100% accuracy, produced daily and weekly performance reports in Google Sheets, and coordinated tasks across Trello, Asana, and Slack to reduce project turnaround time and en

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