Gold Akpan
@goldakpan
Virtual assistant delivering executive support and customer operations with 3+ years of zero-supervision results.
What I'm looking for
I’m a results-driven Virtual Assistant with 3+ years of experience providing high-level executive support and customer operations management for fast-paced remote businesses. I manage CEO calendars and daily priorities across multiple projects, ensuring zero scheduling conflicts and smooth operations.
I handle multi-channel client communication, maintain CRM pipelines in HubSpot with 100% accuracy, and produce daily and weekly performance reports in Google Sheets. I also coordinate cross-functional workflows using Trello, Asana, and Slack, document customer disputes and service requests, and continuously improve processes to reduce manual administrative work.
Experience
Work history, roles, and key accomplishments
Remote Virtual Assistant
Primal Ventures Plc
Jan 2023 - Present (3 years 5 months)
Provided executive support by managing the CEO calendar, appointments, and daily priorities while handling high-volume client inquiries via email and chat with consistent same-day responses. Maintained HubSpot CRM records with 100% accuracy, produced daily and weekly performance reports in Google Sheets, and coordinated tasks across Trello, Asana, and Slack to reduce project turnaround time and en
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Laws (LLB), Law
2021 -
Currently pursuing a Bachelor of Laws (LLB) at the University of Uyo, studying at the 400 level.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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