Open to opportunities

Godwin Akpan

@godwinakpan

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I support ICT operations, administrative workflows, data systems, and user-focused digital design.

Nigeria

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What I'm looking for

I'm looking for a role where I can support ICT operations, administration, data management, customer service, and user-focused digital work while improving processes and delivering reliable results.

I've supported ICT operations at Igbinedion University Okada, managing the Director's scheduling, correspondence, meetings, records, and cross-department communication while maintaining confidentiality.

I work with University Management Systems to enter and validate data, generate reports, troubleshoot issues, and design and print staff and student ID cards. During my NYSC role with the Hospital Management Board, I maintained staff inventory records, installed operating systems, resolved hardware, software, and printer issues, and helped protect corporate data assets.

I've also supported online transcript applications and IT help-desk services for ETX-NG, combining accurate data entry, payment processing, customer support, and technical troubleshooting. I bring a Computer Science and Information Technology background, graphic design and UX/UI skills, and a focus on organized, responsive service.

Experience

Work history, roles, and key accomplishments

Branch Representative

ETX-NG

Aug 2018 - Oct 2019 (1 year 2 months)

Managed online transcript applications, processed payments, and resolved student inquiries. Provided IT support and performed data entry with validation and verification.

Customer Service Data Entry IT Support Troubleshooting Microsoft Office Time Management

Registry/IT Officer (NYSC)

Hospital Management Board

Mar 2017 - Dec 2017 (9 months)

Maintained inventory records, troubleshot system errors, and resolved user requests for hardware, software, and printers. Installed operating systems and provided technical support to protect data assets.

Inventory Management Troubleshooting Technical Support Hardware Software Printers Operating System Data Protection

Personal Assistant to ICT Director

Igbinedion University Okada

Sep 2010 - Mar 2015 (4 years 6 months)

Provided administrative support to the Director of ICT, including scheduling, correspondence, and records management. Handled data entry, ID design and printing, and University Management System operations.

Administrative Support Data Entry Microsoft Office Printing Time Management Organization

Education

Degrees, certifications, and relevant coursework

Igbinedion University Okada

Master of Science, Advanced Software Engineering

Candidate for Master of Science in Advanced Software Engineering.

Igbinedion University Okada

Bachelor of Science, Computer Science and Information Technology

Grade: CGPA 4.32

Activities and societies: Overall Best Student in College of Natural and Applied Science 13/14 Session

Bachelor of Science in Computer Science and Information Technology with a CGPA of 4.32. Awarded Overall Best Student in the College of Natural and Applied Science for the 2013/2014 session.