At Ignite Travel Group – Hinduja Global Solutions, I conducted quality checks on travel products and customer-facing content before online release. I identified data and content errors and recommended corrections.
I also reviewed travel packages and supplier contracts, applying structured audit checks to identify discrepancies and help prevent system inconsistencies. In earlier roles at Ignite Travel Group, I entered and maintained travel information and supported training for newly hired team members.
At Employers Mutual Limited – A.S. White Global, I reviewed consumer claims, processed approved claims, and entered amount breakdowns into the system. As an intern at Embassy of Malaysia – Tourism Promotion Board, I prepared reports and market research updates and provided administrative support.
