Gloria Malinova

I’m a detail-oriented, highly organized professional with experience in customer-facing roles across customer service, hospitality, and visual arts. I’m at my best in fast-paced environments where strong communication, multitasking, and problem-solving directly impact customer experience.

In my customer service and hospitality work, I handled daily customer inquiries and delivered solutions under pressure. I developed strong active listening, multitasking, and conflict-resolution skills, and I maintained a consistently high level of professionalism even when situations were dynamic.

As a freelance photographer and digital content creator, I managed client communication, scheduling, and project delivery. I developed and executed digital content and visual branding strategies, strengthening my understanding of digital marketing, audience engagement, and client relations while balancing multiple deadlines.

I bring fluent English and solid digital marketing fundamentals, along with advanced computer literacy (Adobe Photoshop and Procreate). I’m eager to apply this mix of customer support and content/client management in roles like Dispatch & Support Agent—especially in international and US timezone operations.