Gloria Lamwaka
@glorialamwaka
Dedicated accountant with a passion for customer service excellence.
UgandaWhat I'm looking for
I am Gloria Lamwaka Achoa, a self-driven accountant with two years of experience in the field. My journey began with a Bachelor's degree in Accounting and Finance from Kyambogo University, where I developed a strong foundation in financial principles. I have honed my skills through various roles, including my recent position as an Accountant at Smart Havens Africa, where I managed financial transactions, prepared budgets, and ensured compliance with accounting standards.
In addition to my accounting expertise, I have also served as a Customer Service Representative, where I built and maintained relationships with key customers, handled complaints, and contributed to sales targets. My ability to analyze data, manage accounts, and communicate effectively has allowed me to thrive in fast-paced environments. I am eager to broaden my experience further and aspire to become a certified senior accountant and customer relations executive, supporting organizations in achieving their objectives.
Experience
Work history, roles, and key accomplishments
Customer Service Representative Volunteer
Maisha World Limited
Jun 2023 - Jan 2024 (7 months)
Built and maintained profitable relationships with key customers, handled complaints, provided product information, and processed orders efficiently. Met sales targets while ensuring customer satisfaction and maintaining accurate transaction records.
Accountant
Smart Havens Africa
Feb 2021 - May 2023 (2 years 3 months)
Assisted in budget preparation, monitored financial transactions, conducted reconciliations, processed payments, and maintained financial records. Prepared financial statements and ensured compliance with accounting standards.
Operations Finance Officer
Regional Media Limited
Apr 2020 - Aug 2020 (4 months)
Recorded daily sales, monitored bank transactions, processed invoices, and maintained accurate financial records. Conducted daily reconciliations to ensure financial accuracy.
Accounts Assistant
Virgin World Consulting Group Limited
Jan 2020 - Apr 2020 (3 months)
Monitored accounts payable and receivable, processed invoices, reconciled bank accounts, and ensured accurate monthly transaction records. Provided introductory services to clients.
Accounts Assistant Intern
Infoclan Limited
Jul 2019 - Sep 2019 (2 months)
Prepared monthly financial reports, utilized accounting software for data management, and reconciled accounts. Ensured accurate postings to ledgers and summarized account data.
Education
Degrees, certifications, and relevant coursework
KUKyambogo University
Bachelor of Science, Accounting and Finance
2016 - 2019
Studied for a Bachelor of Science in Accounting and Finance, focusing on financial principles, accounting practices, and analytical skills necessary for effective financial management.
Kyambogo College School
Advanced Certificate of Education, General Education
2014 - 2015
Completed the Advanced Certificate of Education, which provided a foundation in various subjects, preparing for higher education in accounting and finance.
Kyambogo College School
Uganda Certificate of Education, General Education
2010 - 2013
Achieved the Uganda Certificate of Education, covering a broad range of subjects and laying the groundwork for further academic pursuits.
Kyambogo Primary School
Primary Leaving Examination, Primary Education
2003 - 2009
Completed the Primary Leaving Examination, which marked the end of primary education and prepared for secondary education.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
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