Gloria Cordero
@gloriacordero
Administrative professional with 8+ years supporting operations, communications, and accurate records.
United StatesWhat I'm looking for
I’m an administrative professional with 8+ years of experience supporting business operations, managing high-volume communications, and maintaining accurate records in fast-paced environments. I’m bilingual in English and Spanish, and I bring strong organizational and problem-solving skills to every workflow I own.
In my current office administrator role, I maintain compliance and business documentation with high accuracy, manage high-volume calls and emails, and track confidential financial records and reporting. I support operations, sales, and leadership through dependable executive and team coordination, helping keep work moving efficiently and correctly.
Previously, I managed 1,000+ client accounts, improved occupancy by 12% through operational improvements, and oversaw contracts, reporting, and administrative workflows. I’ve also strengthened customer relations through bilingual support, resolved escalations, coordinated vendors and maintenance, and handled overnight guest recordkeeping and service requests—always focused on accuracy, confidentiality, and service excellence.
Experience
Work history, roles, and key accomplishments
Office Administrator
Stratus Building Solutions
Mar 2026 - Present (3 months)
Maintain high-accuracy compliance and business documentation while managing high-volume calls, emails, and internal correspondence. Track confidential financial records, collections, and reporting to support operations, sales, and leadership.
Front Desk Receptionist
Langsam Property Management
Nov 2025 - Mar 2026 (4 months)
Managed front desk operations, handling tenant relations, inquiries, and high-volume phone and call coverage. Used property management software to support rent collection and service tracking, coordinating vendors and maintenance while completing clerical tasks.
Managed 1,000+ client accounts with a 93% satisfaction rating by overseeing contracts, reporting, and administrative workflows. Increased occupancy by 12% through operational improvements and coordinated auctions while maintaining compliance documentation.
Night Auditor
Cambria Hotel
Oct 2024 - Mar 2025 (5 months)
Managed overnight administrative operations and completed financial reporting while maintaining accurate guest records. Handled service requests, resolved guest issues and escalations, and coordinated communication with staff and emergency services.
Associate Store Manager
Life Storage
Jun 2022 - Apr 2023 (10 months)
Supported administrative operations, reporting, and financial tracking while ensuring compliance with company policies and procedures. Provided bilingual customer support, resolved client issues, and collaborated with management to improve workflow efficiency.
Education
Degrees, certifications, and relevant coursework
Bronx High School for Law & Community Service
High School Diploma
Earned a High School Diploma from Bronx High School for Law & Community Service.
LaGuardia Community College
Coursework (42/60 credits), Criminal Justice
Completed 42 out of 60 credits toward Criminal Justice studies at LaGuardia Community College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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