Glatter User

I’m a highly dependable, detail-oriented professional with experience supporting day-to-day operations across administration, legal office support, customer service, event coordination, education, and hospitality environments. I’m known for strong organizational skills, clear communication, and the ability to manage multiple responsibilities under pressure while maintaining confidentiality and accuracy.

In an Assistant Administrator role at Ndlovu Attorneys, I captured and updated client information and case files, managed physical and electronic filing systems, and scheduled appointments, meetings, and consultations. I handled incoming calls, emails, and correspondence professionally, and prepared letters, reports, and documents using MS Office tools to improve workflow efficiency.

As an Online Booking Agent for Pop Up Culture Events, I coordinated bookings and schedules for artists, vendors, and clients across multiple events. I confirmed logistics and service requirements with stakeholders, resolved queries and last-minute changes quickly, and maintained accurate booking databases while tracking payments and confirmations.

As an Online English Tutor, I delivered structured lessons using digital teaching tools, created customized lesson plans, and monitored progress with constructive feedback to build learner confidence. In hospitality as a (Seasonal) Waitress, I delivered friendly, efficient service in a high-traffic environment, handled customer concerns calmly, and supported opening, closing, and stock preparation.