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@gladyswache
Specialized virtual assistant delivering accurate, reliable administrative and research support.
I am a dedicated, detail-oriented Specialized Virtual Assistant with experience in administrative coordination, data management, customer support, and research. I bring a professional approach to every project, delivering precise, discreet, and results-driven support that helps clients streamline operations and maintain productivity.
I have successfully handled high-volume client interactions, improved data accuracy through verification processes, and supported clients across healthcare, legal, real estate, and e-commerce sectors. I value clear communication, organization, and consistency, and I take pride in proposing process improvements and reliable solutions that contribute to long-term client success.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Teita Estate
Jan 2023 - Dec 2024 (1 year 11 months)
Supported daily administrative and document workflows, managed incoming calls and correspondence, and maintained accurate client records to improve service coordination and resolution times.
PrimeConnect Solutions
Jan 2022 - Dec 2023 (1 year 11 months)
Managed communication channels and responded to client inquiries across phone, email, and online channels while supporting scheduling, data entry, and report creation to maintain service consistency.
Freelance
Jan 2021 - Dec 2022 (1 year 11 months)
Conducted online research and compiled organized datasets for multiple clients, improving data accuracy and supporting timely deliverables for healthcare and research projects.
Local Government Office
Managed filing systems, drafted correspondence, and assisted in coordinating departmental tasks to support daily operations and community projects.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration at the Technical University of Mombasa, graduating in 2023.
Software and tools used professionally
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