Alexandra Citegetse
@alexandracitegetse
Organized office administrator with extensive experience in administration.
BurundiWhat I'm looking for
I am an experienced office administrator with a strong background in managing administrative tasks and ensuring efficient office operations. My journey began with a Bachelor’s degree in Information Technology, which provided me with the technical skills necessary to excel in various administrative roles. Over the years, I have honed my abilities in communication, organization, and problem-solving, making me a valuable asset to any team.
Currently, I serve as an Office Administrator at TechnoServe, where I manage communication services, assist with human resources tasks, and ensure compliance with administrative regulations. My previous roles have included office administration and facilities management, where I successfully coordinated meetings, managed correspondence, and supported teams in achieving their goals. I take pride in my ability to maintain a high level of organization and efficiency, which has consistently contributed to the success of the organizations I have worked for.
Experience
Work history, roles, and key accomplishments
TEManaged efficient communication services, including calls and mail, while assisting team members with administrative regulations and scheduling appointments. Maintained office stock, updated contact lists, and supported HR in recruitment processes and travel arrangements.
Office Administration & Facilities Officer
Rubeya & Co-Advocates
Feb 2022 - Apr 2024 (2 years 2 months)
Provided punctual reception support, managed mail distribution, and screened calls while taking minutes at meetings. Coordinated travel arrangements, assisted with expense claims, and supported the onboarding of new team members.
Administrative Assistant
Vitale
Mar 2019 - Feb 2022 (2 years 11 months)
Welcomed visitors, managed office purchases, and maintained proper filing of administrative and financial records. Supported the sales team, supervised warehouse operations, and ensured timely statutory payments.
Customer Advisor
NFT Consult / Econet-Leo Call Center
Jan 2018 - Aug 2018 (7 months)
Assisted customers with products and services, addressed complaints, and presented service benefits. Documented customer requests and remarks, forwarding them to supervisors, and submitted daily call reports.
Intern
Inter-University Council for East Africa
Jul 2017 - Sep 2017 (2 months)
Conducted ICT asset inventory and performed anti-virus checks and updates. Provided help desk support to other departments and assisted in setting up the organization's Wiki server for documentation.
Cashier
SHAX Specialties Shop
Mar 2017 - Jun 2017 (3 months)
Welcomed customers and processed cash or Visa payments. Balanced available money and reconciled sales at the end of each shift, while also assisting customers and managing product orders.
Intern
Burundi Backbone System Company S.M.
Mar 2016 - May 2016 (2 months)
Managed the production and printing of bills and tracked payments. Updated the company's commercial dashboard and customer sheets based on consumption data.
Education
Degrees, certifications, and relevant coursework
CUCavendish University Uganda
Bachelor’s degree of Science and Technology, Information Technology
Studied Information Technology at Cavendish University Uganda from 2013 to 2016. Gained foundational knowledge and practical skills in the field of IT.
Lycée de l’Amitié
A Level Diploma
Completed A Level studies at Lycée de l’Amitié in Bujumbura, Burundi, in 2013. Acquired a diploma demonstrating completion of secondary education.
Tech stack
Software and tools used professionally
Availability
Location
BurundiAuthorized to work in
Job categories
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