Open to opportunities

Audrey Akimana

@audreyakimana

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People operations manager dedicated to optimizing workplace processes and teams.

Burundi

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What I'm looking for

I am looking for a role that allows me to further develop my HR skills, contribute to a positive company culture, and engage in strategic HR initiatives.

I am a dedicated Human Resources Coordinator with a strong background in streamlining HR processes and managing teams effectively. At AMAZI WATER, I ensure the smooth implementation of HR operations while overseeing recruitment, onboarding, and employee training. My role involves maintaining employee records and coordinating company-wide training efforts, which has honed my skills in performance management and compliance with governmental laws.

Previously, I interned at BRARUDI, a member of the Heineken group, where I gained hands-on experience in various HR functions. I updated employee databases, gathered payroll data, and assisted in preparing HR-related reports. This experience allowed me to work closely with seasoned HR executives and develop a comprehensive understanding of HR operations in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Coordinator

Current

AMAZI WATER

Jan 2024 - Present (2 years 5 months)

Responsible for implementing HR processes and managing the HR team. Duties include recruiting, onboarding, maintaining employee records, and coordinating training efforts. Ensured compliance with governmental laws and conducted audits to improve HR programs.

HR Management Recruitment Employee Onboarding Performance Management HR Compliance Auditing Benefits Administration Communication

Human Resource Intern

BRARUDI, member of the Heineken group

Jan 2023 - Jan 2024 (1 year)

Performed administrative tasks in support of the HR department, including updating employee databases, gathering payroll data, and assisting in HR-related reports. Gained hands-on experience in HR processes and contributed to departmental operations.

HR Operations Payroll Management Payroll Reporting Employee Queries Database Management Team Collaboration

Customer Experience Manager

Neza Technologies

Jan 2021 - Jan 2023 (2 years)

Worked closely with Operations and Marketing teams to develop strategies for customer acquisition and retention. Transitioned the company from a B2C to a B2B service provider, focusing on customer engagement and satisfaction.

Customer Acquisition Customer Retention Strategy Development B2B Marketing Team Collaboration Market Analysis Customer Engagement Communication Operations Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Ningbo University

Bachelor of Business Administration, Business Administration and Management

Activities and societies: Developed experience working on a wide variety of HR projects.

Received valuable hands-on experience in HR processes, allowing me to gain a comprehensive understanding of the HR functions within the Heineken Group.

Zhejiang Normal University

Master of Arts, Public Administration and Social Sciences

2020 - 2023

Activities and societies: Participated in organizing company events and gained hands-on experience in HR processes.

Under the supervision of the HR Director, I performed various administrative tasks in support of the HR department. Updated employee databases, gathered payroll data, screened resumes, scheduled interviews, posted job ads, and assisted in preparing HR-related reports.