Gisselle Perera

Responsible for ensuring compliance with job posting regulations, troubleshooting issues, and facilitating employer account registration and job postings.

Processed employment and education verifications, provided service to third-party verifiers, and analyzed data from applicants.

Validated paperwork for insurance policies, classified requirements, and completed the underwriting process.

Assisted customers with policy inquiries, cancellations, payments, and billing history.

Collected information for vehicle accident claims, ensuring accuracy and empathy in the process.

Supported teachers and students with administrative processes and organized documents for the principal.

Handled live calls and chat messages, assisted agents with policy inquiries, and reviewed policies weekly.

Taught classes, organized sessions, and supervised projects while maintaining communication with the administrative area.

Managed social media, provided customer service, and created content for local companies, including monthly performance reports.

Graduated with a Bachelor's Degree in Social Work, focusing on various aspects of social services, community engagement, and support systems.