Mauro Rodriguez
@maurorodriguez
Motivated data analyst passionate about innovative procurement strategies.
What I'm looking for
I am a highly motivated professional with a strong foundation in data validation, stakeholder communication, and database management. Currently, I am pursuing a Google Data Analyst Certification, which will enhance my technical expertise in R, Python, and SQL for data analysis. My passion lies in contributing to innovative procurement strategies and driving impactful results that benefit organizations.
Throughout my career, I have gained valuable experience in various roles, including as a Data Entry Agent at Consulnet, where I ensured data accuracy through rigorous verification processes. My role as a Medical Administrative Assistant at Molina Wipro allowed me to coordinate medical appointments while interacting with diverse stakeholders to meet organizational and client needs. Additionally, my experience as a Customer Advocate at AT&T honed my advanced communication skills, enabling me to effectively resolve customer concerns.
Experience
Work history, roles, and key accomplishments
Data Entry Agent
Consulnet
Sep 2022 - Mar 2023 (6 months)
Validated and transferred student information from U.S. schools into online systems, ensuring data accuracy through rigorous verification processes.
Medical Administrative Assistant/Back Office
Molina Wipro
Apr 2022 - Aug 2022 (4 months)
Coordinated medical appointments and ensured accuracy in aligning with member plans and benefits while interacting with diverse stakeholders.
Customer Advocate
AT&T
Nov 2019 - Mar 2022 (2 years 4 months)
Analyzed customer accounts to process payments and manage account extensions, utilizing advanced communication skills to resolve customer concerns effectively.
Technical Support
Beliveo
Jan 2018 - Jan 2019 (11 months)
Assisted clients in resolving technical issues with tailored solutions, enhancing customer satisfaction.
Anti-Fraud Agent
Sertec
Jan 2017 - Jan 2018 (1 year)
Conducted detailed investigations to identify and mitigate fraudulent activities, ensuring compliance and security.
Supervisor
Teleperformance
Jan 2016 - Jan 2017 (1 year)
Managed team operations and performance metrics, fostering a collaborative environment to achieve targets.
Education
Degrees, certifications, and relevant coursework
Data Analyst Certification, Data Analytics
2024 - 2025
Learning R, Python, and SQL for data analysis. Gaining knowledge in data visualization and data-driven decision-making.
Unidev
High School Diploma, General Education
2023 - 2023
Completed a fast-track program to continue professional development.
Availability
Location
Authorized to work in
Job categories
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