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Gisingizo Jean Chris

@gisingizojeanchris

Digital banking professional at Access Bank (Rwanda) PLC who analyzed platform adoption and user behavior for weekly reports.

Rwanda

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At Access Bank (Rwanda) PLC, I supported the Internet & Digital Banking department in optimizing the user experience across retail and corporate platforms. I also assisted with onboarding digital banking clients.

I collaborated with IT and Business units to troubleshoot digital transaction issues, and analyzed platform adoption and user behavior for weekly reports.

For my final-year project at University of Kigali, I explored The Dynamic of Emergent Collectives in Digital Space. I also developed a business case for a local startup focused on using digital integration to increase revenue.

Experience

Work history, roles, and key accomplishments

Digital Banking Intern

Access Bank (Rwanda) PLC

Feb 2025 - Apr 2025 (2 months)

Supported the Internet & Digital Banking department in optimizing user experience for retail and corporate digital platforms. Assisted in onboarding new digital banking clients and collaborated with IT and Business units to troubleshoot digital transaction issues.

Digital Banking User Experience Client Onboarding Technical Communication Troubleshooting Data Analysis Reporting

Education

Degrees, certifications, and relevant coursework

University of Kigali

Bachelor of Business and Information Technology, Business and Information Technology

Activities and societies: Final Year Project: The Dynamic of Emergent Collectives in Digital Space.

Pursuing a Bachelor of Business and Information Technology (BBIT) with expected graduation in 2026. Coursework includes Business Strategy, Information Systems Management, Database Systems, and Financial Accounting.