Aimee Patience
@aimeepatience
I support retail banking customers through onboarding, KYC, AML compliance, and account services.
What I'm looking for
At Bank of Africa Rwanda, I support customer onboarding, account opening and maintenance, KYC, CDD, AML customer risk scoring, digital banking, ATM/card services, cheque processing, and dormant account reactivation.
I've also worked in sales and data analysis at BM Azmarino General Trading and in accounting and stock control at The Country Inn Hotel. With a Bachelor of Business Administration in Accounting, I bring experience in banking operations, financial reporting, IGOR, SAP, QuickBooks, Tally ERP, and Microsoft Excel.
Experience
Work history, roles, and key accomplishments
Customer Care Officer
Bank of Africa Rwanda
Dec 2024 - Present (1 year 8 months)
Handles customer onboarding, account opening and maintenance, performs KYC, CDD and AML risk scoring, and supports digital banking, ATM/card services, cheque processing, and dormant account reactivation. Completed AML and Retail Banking training and shared AML knowledge with colleagues.
Education
Degrees, certifications, and relevant coursework
Adventist University of Central Africa
Bachelor of Business Administration, Accounting
Bachelor of Business Administration in Accounting from Adventist University of Central Africa, graduated in November 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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