Open to opportunities

Giovanna Romagnoli

@giovannaromagnoli

Message

I design and localize scalable AI-powered conversational experiences for Latin American brands.

Zimbabwe

Message

At Blip, I design AI-powered conversational experiences for brands including Smart Fit, Nestlé, Cinépolis, Kueski, and Sura across Latin America.

I localize chatbot journeys for Brazil, Chile, Peru, Mexico, and Colombia, adapting business rules, cultural nuances, and language variations while preserving a consistent product experience. I also improve AI performance through dataset refinement, structured evaluation, prompt design, response coverage, and iterative testing.

My background in UX writing, content strategy, and digital communication helps me create scalable virtual assistants and digital products for B2B and B2C audiences.

Experience

Work history, roles, and key accomplishments

Conversational AI Designer

Blip

Jan 2024 - Dec 2026 (2 years 11 months)

Designed AI-powered conversational experiences for leading brands across Latin America, combining Conversational Design, AI prompt design, localization and UX strategy to create scalable virtual assistants. Localized chatbot experiences considering business rules, cultural nuances and language variations, and improved AI performance through structured evaluation.

Conversational Design AI Prompt Design Localization UX Strategy UX Writing Product Design AI Training Prompt Design Knowledge Base Figma FigJam Blip Models

UX Writer / Content Strategist

Marketing Agencies

Jan 2016 - Dec 2024 (8 years 11 months)

Developed communication strategies, UX writing and SEO content. Produced digital experiences for B2B and B2C brands and collaborated with multidisciplinary teams on digital products.

UX Writing Content Strategy SEO Communication Strategy Digital Products

Co-creator and content producer

Ibi Magazine

Jan 2022 - Dec 2022 (11 months)

Co-created and produced content for a digital magazine focused on sustainability and ecology for children. Finalist at Designer For A Better World winner 2022 in the category of Graphic Design, Digital Design, UX and UI.

Content Production Sustainability Ecology Graphic Design Digital Design UX UI