Kelly James

I am a Conversational AI Analyst with over six years improving chatbot clarity, tone control, and scenario realism, holding an MA in UX Linguistics and a BA in Communication Studies. I specialize in multi-turn dialogue evaluation, annotation, and style transfer to enforce consistent brand voice.

I have worked remotely as an AI dialogue evaluator, freelance generative AI specialist, and UX copywriter, conducting sentiment and relevance ratings, annotating pragmatics, generating test prompts, and rewriting outputs to match brand guidelines. I bring a pragmatic, detail-oriented approach that elevates conversational quality and user experience.