Giorgos Agathangelou

At Cognizant in Lisbon, I analyse high-volume operational cases, apply detailed decision frameworks, and maintain quality and productivity KPIs in a fast-paced multinational environment.

I investigate ambiguous cases, identify patterns, and escalate issues through established workflows while collaborating with internal stakeholders to support consistent, compliant service delivery under deadline pressure.

Through StoPazari, I turned a Cyprus-focused technology price comparison market need into product vision, business requirements, user journeys, workflow logic, and a phased MVP. I structured catalogue ingestion, search, comparison, administrative review, and testing workflows, using Cursor for AI-assisted development while retaining ownership of requirements and solution quality.

My Computer Science background includes systems analysis, enterprise systems, databases, software engineering, and agile project management. I also built a Python movie recommendation system using cosine similarity to generate relevant suggestions.