GIORGIA FELICI
@giorgiafelici
I’m a Floor Manager combining sales, leadership, and customer-first service to drive confident, high-performing teams.
BelgiumWhat I'm looking for
I’m a Floor Manager with a business background (Bachelor in Business Studies) and hands-on experience in fast-paced retail and hospitality. I bring a highly SERVANT and VIP AREA, GUEST HELPFUL leadership style that helps create a comfortable, harmonious working environment, while staying focused on stock, floor, and team performance.
In retail, I’ve supported daily planning and monthly schedules, handled administrative tasks, and led mentoring/training for newbies alongside communication with other stakeholders. In service roles, I strengthened guest experience through strong customer relationship management (CRM), solid organization, and problem solving—always with an optimistic, passionate, motivated, people-oriented mindset.
Experience
Work history, roles, and key accomplishments
Administrative & VM Support
Uibs Brussels
Jan 2019 - Jan 2023 (4 years)
Provided administrative support and assisted with visual merchandising (VM) training responsibilities. Managed daily plans and monthly schedules, mentored new team members, and handled coordination and communication with stakeholders.
Stock & Floor Assistant
Pull & Bear
Worked as a sales assistant handling accessories while performing stock and floor duties. Provided customer support and contributed to smooth daily store operations.
Sales Assistant
Stradivarius
Supported daily store operations by managing stock and floor readiness and assisting customers in a high-pressure retail environment. Helped coordinate the team to maintain an organized and efficient store workflow.
Education
Degrees, certifications, and relevant coursework
UIBS Brussels
Bachelor in Business Studies, Business Studies
2019 - 2023
Studied Bachelor in Business Studies at UIBS Brussels from 2019 to 2023.
San Marino High School
Graduate, High School
2012 - 2017
Completed high school (Graduate) from 2012 to 2017.
EF International Languages (Santa Barbara Campus)
Certificate of Achievement (C1.2), English Language
2019 -
Grade: C1.2
Activities and societies: LEVEL C1.2 - Sustainability.
Completed an EF International Languages program and achieved a Certificate of Achievement (Level C1.2).
DOPLOME D`ÈTUDES EN LANGUE FRANÇAISE (DELF)
DELF B2, French Language
Grade: B2
Earned the DELF B2 French language diploma.
Availability
Location
BelgiumAuthorized to work in
Job categories
Skills
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