
Gioana Lopizzo
@gioanalopizzo
I deliver accurate, high-volume customer service and operations support.
What I'm looking for
I've supported high-volume guest and customer operations at Omni La Costa Resort & Spa, Whole Foods, and the University of Colorado Boulder Ticket Office.
At Omni La Costa Resort & Spa, I monitored inventory, coordinated with kitchen and waitstaff, and maintained table cleanliness for 350+ guests each day.
At Whole Foods and the CU Boulder Ticket Office, I fulfilled online grocery orders, processed ticket sales and payments with zero cash-handling discrepancies, and resolved customer issues in fast-paced environments.
I'm also a University of Washington Division I cross country and track & field athlete, balancing 20+ weekly hours of training with academic eligibility while collaborating on performance strategies.
Experience
Work history, roles, and key accomplishments
Cross Country/Track & Field Athlete
University of Washington D1 Team
Jan 2025 - Present (1 year 9 months)
Committed 20+ hours per week while maintaining academic eligibility, demonstrating discipline and time management. Competed at a national collegiate level and collaborated with coaches and teammates to optimize performance.
Splash Busser
Omni La Costa Resort & Spa
Apr 2026 - Aug 2026 (4 months)
Monitored and restocked inventory, partnered with kitchen and waitstaff for timely food delivery, and managed table resetting and cleanliness for 350+ guests a day.
Personal Shopper
Whole Foods
Jun 2025 - Aug 2025 (2 months)
Executed high-volume online grocery orders with speed and accuracy, meeting quality standards. Selected, packed, and staged items while maintaining product freshness and customer preferences.
Ticket Seller
University of Colorado Boulder Ticket Office
Aug 2024 - Dec 2024 (4 months)
Processed high-volume ticket sales and payments at games with zero cash-handling discrepancies. Delivered customer service, resolving seating, pricing, and access issues in real time.
Education
Degrees, certifications, and relevant coursework
University of Washington
Bachelor of Arts, Economics
Grade: 3.73
Pursuing a Bachelor of Arts in Economics with a GPA of 3.73, with anticipated graduation in Spring 2027.
La Costa Canyon High School
IB Diploma Candidate, General Studies
2020 - 2024
Grade: 4.37
Earned an IB Diploma Candidate with a GPA of 4.37, attending from August 2020 to May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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