GPGinalyn Paril
@ginalynparil
Results-oriented professional with expertise in data processing and computer system administration.
PhilippinesWhat I'm looking for
I am a dedicated and results-driven individual with a strong background in computer system administration and data processing. With a proven track record of establishing and implementing computer control procedures, I possess excellent communication skills and the ability to work with people at all organizational levels.
Throughout my career, I have demonstrated my expertise in resolving customer billing concerns, account management, and providing top-notch technical support. My experience in sales management and offering mobile and internet plan services has allowed me to develop a keen understanding of customer needs and preferences.
I am a team player with a strong work ethic, always ensuring that tasks are completed promptly and to a high standard. I am excited to bring my skills and experience to a new role and contribute to a prestigious company.
Experience
Advisor II
Concentrix
Feb 2023 - Jul 2023 (5 months)
Assisted agents with call handling, coaching, and email management, while ensuring customer satisfaction and productivity.
Account Manager SEO
411Locals
Dec 2022 - Jul 2023 (7 months)
Managed SEO campaigns for business owners, ensuring online marketing optimization and first-page Google search engine listing.
Team Leader
Teletech
Feb 2022 - Dec 2022 (10 months)
Led a team, monitored performances, and ensured timely task completion, while providing technical support and customer assistance.
Technical Support
Teletech
Apr 2020 - Feb 2022 (1 year 10 months)
Provided technical support, assisted customers with computer troubleshooting, and managed email access.
Customer Care Representative
Teletech
May 2007 - Apr 2020 (12 years 11 months)
Assisted customers with billing concerns, account management, and payment arrangements, while offering mobile and internet plan services.
Appraiser Secretary
Middle East Survey
Jun 2006 - Sep 2006 (3 months)
Performed appraisal secretary duties, ensuring efficient documentation and reporting.
Assistant Appraiser
Regor PawnShop
Jan 2005 - Feb 2005 (1 month)
Assisted with appraisal duties, ensuring accurate valuations and efficient operations.
Secretary
EnviroGuard Technologies Corporation
Aug 2004 - Jan 2005 (5 months)
Performed secretarial duties, ensuring efficient documentation and reporting.
Telemarketer
First Choice Business Consultancy
Jun 2003 - Jan 2004 (7 months)
Conducted telemarketing activities, ensuring effective communication and sales.
Tech stack
Learn about the tools and technologies that Ginalyn likes to use.
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
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