Gina Li

Deliver individual therapy for clients recovering from concussions and MVAs addressing anxiety, depression, PTSD symptoms and sensory sensitivities, and adjust treatment plans to support recovery and resilience.

Provide virtual intake assessments and individual psychotherapy using CBT, DBT, ACT and other modalities, create collaborative treatment plans, and maintain detailed clinical records while ensuring confidentiality and professional standards.

Deliver one-on-one English lessons to adult learners at various proficiency levels using customized and platform-provided materials to improve language skills and confidence.

Provided confidential online emotional support via chat, practicing active listening, empathy, and safety-focused referrals while following agency procedures and collaborating with volunteers and staff.

Completed an 8-month practicum with 231 direct client hours providing virtual intake assessments and individualized therapy while developing treatment plans and monitoring client progress under supervision.

Managed mortgage client accounts, advised on financing options, and coordinated with lenders to facilitate mortgage transactions while ensuring compliance and accurate documentation.

Managed clients' automobile insurance accounts, liaised with dealerships and financial managers to resolve lease-return and insurance issues, and processed renewals and cancellations.

Handled patient scheduling, appointment coordination with clinics and sleep labs, payment processing, and maintained paper and electronic filing systems to support clinic operations.

Grade: Graduated with Distinction

Completed a Master of Arts in Counselling Psychology with Distinction, finishing in December 2023.

Completed an Honours Bachelor of Arts in Psychology and Linguistics.

Participated in a student exchange program through the University of Toronto at Tsinghua University's Department of Chinese Language and Literature.